Military veteran with over 25 years of professional experience, and a seasoned Behavioral Health Case Manager-Proficient utilizing the suite of Microsoft products: Word, Power Point, Excel, Access, and Publisher-Masterful planner, Accountant-CFO (Quick-Books), and inventory specialist.-Diligent evaluation/problem solving skills. -Practical and creative management skills. -Customer service and relations skills.-Military veteran.Results oriented, dependable, sales driven operations executive with an entrepreneurial spirit. I have been involved with technology companies, as well as start-up retail stores. I am success oriented and relish the opportunity to learn new industries and help people. Management — Exceptional entrepreneurial and leadership skills that effectively recruit, hire, train, and manage district-office managers, inside sales personnel, outside sales representative and support service staff. Consultant and owner of retail stores in a broad range of industries. Create effective promotions and market the product lines across all customer groups, (wholesale, distributors, and retail).Customer Service — Decisive team leader with extensive experience in fostering strong working relationships and in creating effective methods of handling all customer service needs and problems between customers and vendors. Resourceful and solutions-driven to the point of ensuring that all customers were looked after in the utmost professional manner.Sales and Communication — Persuasive communicator, both written and verbal, with well-developed presentation skills. Able to develop effective rapport and productive relationships with colleagues, customers and staff at all levels with extensive experience related to inside and outside sales of several product lines (tangible and intangible).