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@tele2.com
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Elena Chernova is listed as Head of Support, Moderation and Antispam at Red Panda Labs, based in New York, United States, United States. AeroLeads shows a work email signal at tele2.com and a matched LinkedIn profile for Elena Chernova.
Elena Chernova previously worked as Head of Support Services at Llc Fotostrana and Macroregional customer service manager at Tele2. Elena Chernova holds Presidential Program On Training Managers And Executives from Saint Petersburg State University.
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AeroLeads found 1 current-domain work email signal for Elena Chernova. Compare company email patterns before reaching out.
14 years of experience in team management, 18 years in telecommunications, 4+ years in mobile apps.I quickly create and bring teams to effective indicators.I specialize in creating support from scratch and managing large support teams. In general, I can create any service direction from scratch 😄 If you are a startup and you do not have support, moderation, or something else, but you really need it, come to me and discussIf you already have a support team that needs to be developed, I can do it pretty well tooNow I have a multinational team of 650+ remote employees. 4 departments, 9 languages. A lot of challenges and fun every day I believe in corporate culture and that a company with it always wins. 6 years was a trainer on values, corporate culture and leadership in a federal corporationnever give up 😊
Listed skills include Corporate Training, Roaming, Customer Satisfaction, Telecommunications, and 4 others.
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We started with the launch of support in Brazil in 2 weeks and away we go 😊Now it is a multinational team of 600+ remote cool and effective guys. Four large departments. And we are still growing!
St Petersburg, St Petersburg City, Russia
Support for the main product (website): I completely updated the team, built a new support structure and new processes. Increased customer satisfaction with the quality of support from 73% to 79% in three months.
Veliky Novgorod
According to the results of 2009 - for 2 years the company took the 1st place in terms of quality of service among 4 operators in the region (independent analysis)At the end of 2015, my region took first place in terms of quality of service among all Tele2 regions (60 regions), first place in the North-WestAt the end of 2016, my first region took 1st place.
Veliky Novgorod
Signed contracts with more than 80 operators (international and national). We even had an agreement with China Mobile!:)
Major – economics and enterprise management.
Qualified as: economist. Major – credit and finance. Degree research: antirecessionary management on the mobile market.
Foreign Languages Department. Major specialty: linguist. (Business language. French and English). Graduated with honor.
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Elena Chernova works for Red Panda Labs.
Elena Chernova is listed as Head of Support, Moderation and Antispam at Red Panda Labs.
AeroLeads has found 1 work email signal at @tele2.com for Elena Chernova at Red Panda Labs.
Elena Chernova is based in New York, United States, United States while working with Red Panda Labs.
Elena Chernova has worked for Red Panda Labs, Llc Fotostrana, Tele2, and Indigo Gsm.
You can use AeroLeads to view verified contact signals for Elena Chernova at Red Panda Labs, including work email, phone, and LinkedIn data when available.
Elena Chernova holds Presidential Program On Training Managers And Executives from Saint Petersburg State University.
Elena Chernova is listed with skills including Corporate Training, Roaming, Customer Satisfaction, Telecommunications, French, Product Management, Customer Service, and Customer Support.
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