Andrew Curtis Email & Phone Number

Devon, England, United Kingdom

• Learning and development role consisting of:
• training needs analysis, curriculum design, content curation and training consultation to design e-learning, instructor lead and blended learning solutions developed in Microsoft Powerpoint, Adobe Captivate, Rise 360.
• research of new learning technologies to integrate into existing technical learning content
• project management of Instructional Designers building training content and/or resources
• administrative work to prepare for the deployment of new and updated learning content into LMS system

Devon, England, United Kingdom

• Learning and development role consisting of:
• training needs analysis, curriculum design, content curation and training consultation to design Blue Prism's e-learning, instructor lead and blended learning solutions developed in Microsoft Powerpoint, Adobe.
• research of new learning technologies to integrate into existing technical learning content
• project management of Instructional Designers building training content and/or resources
• administrative work to prepare for the deployment of new and updated learning content into LMS system

Devon, England, United Kingdom

Horley, United Kingdom

• Learning and development role consisting of:
• scoping and needs analysis for new training requests
• training design of Motorola's instructor-led, e-learning and blended learning solutions developed in Microsoft Powerpoint, Adobe Captivate, and Articulate Storyline
• research of new learning technologies to integrate into existing technical learning content
• portfolio management and analysis for Motorola's training content on CMS and LXP systems
• administrative work to deploy new and updated learning content into Motorola's CMS and LXP systems

London, United Kingdom

• Learning and development consultancy for Arup corporate systems:
• scoping, planning, creation, and management of global training solutions
• learning and development consulting with corporate stakeholders
• delivery of blended learning solutions including classroom training, e-learning, distance learning and self-study for Microsoft Dynamics CRM, SharePoint, and many Office 365 products
• managing global training program evaluations and continuous improvement of programs throughout project/software life cycle
• managing relationships and quality control checks of third-party training providers

Crawley

• Application support and data analysis for:
• Adobe Campaign multi-channel marketing tool
• Elan.Web CRM system
• Elan sales order processing software
• design and provision of best practise processes and documentation
• working with corporate stakeholders to scope, refine and deploy change requests

Epsom

• Design and delivery of a worldwide training for Atkins corporate systems:
• defining employee learning needs and desired corporate outcomes
• storyboarding of e-learning courses in development
• design, development, and provision of e-learning courses using Adobe Captivate
• design, development, and provision of employee classroom courses
• administrator of Cornerstone LMS

Royal Tunbridge Wells

• Combined training and software consulting role with significant emphasis on data analysis:
• providing public training course for IDEA data analysis software
• providing customised in-house training for IDEA data analysis software
• troubleshooting installation and usage issues for IDEA software
• troubleshooting data uploads/downloads to external reporting tools
• maintaining and updating product knowledge base

Leatherhead

• Support role with elements of web design, data analysis and software support:
• resolving coding issues in HTML, XML, xSLT, Javascript and RAD tools
• implementing new product functionality using RAD tools
• troubleshooting reporting queries and developing new custom reports
• troubleshooting data uploads/downloads to external reporting tools
• maintaining and updating product knowledge base

Exeter, United Kingdom

• Full time teaching role with responsibilities including:
• teaching A level Economics to AS & A2 level students
• teaching Business Studies modules for HND Legal Studies course
• tutoring 22 AS level students
• teaching ICT module for Access to HE program
• managing 15 A level students in Higher Project program

Taunton, United Kingdom

• Multi-skilled role with elements of database design, web design, IT support, project management and information analysis:
• data quality checks and data cleansing as required
• maintaining numerous MS Access and SQL databases
• creating custom reports for numerous Access and SQL databases
• create custom database solutions and project manage their implementation
• custom code information pages in CRM software using HTML, XML, Javascript and RAD tools

Taunton, United Kingdom

• IT support role with responsibilities including:
• troubleshoot operating system problems in a Windows and OSX environment
• troubleshoot networking problems
• troubleshoot wireless networking problems on networking hardware
• install new components and replace defective computer hardware
• install numerous software packages from CD or network share drives

Bridgwater

• Full time teaching role with responsibilities including:
• teaching general computer knowledge to students in years 7, 8 and 9
• teaching Ms Office applications to students in years 7 to 11
• teaching use of Dreamweaver and HTML to years 9 to 11
• teaching advanced computer and networking theory to GCSE students
• used remote desktop management software to monitor student computer usage

Taunton, United Kingdom

• Multidiscipline role involving many different areas of responsibility including:
• troubleshooting for all operating system problems in a Windows 98, NT, 2000, XP and OSX environment for all 15 youth service offices
• troubleshooting server problems in a NT and 2000 environment for 4 offices
• creating & managing the Youth Service’s website using Dreamweaver and HTML
• content up-loader for education department website using Dreamweaver
• project managing all IT & MIS projects for the Youth Service

Bristol

• Manage all aspects of operation for a software solutions team including:
• conducting customer relationship management demonstrations for prospective customers
• project managing small to medium sized software implementations for eSolutions division
• providing weekly, monthly & quarterly sales forecasts/analysis
• driving incremental sales growth by identifying potential new customers for sales reps to target
• recruiting/interviewing/hiring new staff members

Toronto, Canada Area

• Manage all aspects of operation for a 38 person sales team including:
• achieving a team quota of 5-7 million Canadian dollars per month
• assigning individual sales quotas for each member of the team
• providing weekly/monthly/quarterly sales forecasts
• driving incremental sales growth by identifying potential new customers for sales reps to target
• training sales reps on a variety of topics including: account management, solution selling, marketplace trends, e-business, computer networking, and general selling skills

Toronto, Canada Area

• Maximized sales of IBM products including: personal computers, laptops, servers, networking products, IBM branded accessories, IBM/Lotus software and IBM services within the Merisel organization by:
• training Merisel sales reps on how to provide solution sales for the IBM product line to IBM authorized computer dealers
• training IBM authorized computer dealers to provide solution sales and value added services from the IBM product line to implement projects ranging from the SOHO market to large scale e-business solutions
• communicating new product launches and IBM policy changes to both the Merisel organization and IBM authorized computer dealers

Toronto, Canada Area

• Maximized sales of Merisel products including: personal computers, laptops, servers, networking products, accessories, software and services within a defined sales territory by:
• maximizing sales growth of sales territory by constantly recruiting for new customers
• using technical selling skills to provide 'complete solution' sales for a wide variety of projects ranging from the SOHO market to large scale e-business solutions within assigned account base
• providing front line technical support to assigned account base
• managing administrative aspects of account base by providing backorder reports and other ad hoc reports requested by customer base
• proactively bringing new products and vendor lines to the attention of assigned account base

Newmarket

• Managed all aspects of operations for the Newmarket store:
• interviewed and hired sales associates and assistant managers
• trained staff on sales techniques and computer knowledge
• timetables staff hours for 8 to 10 staff members
• processed stock shipments and transfers
• processed paperwork for head office

Master Of Arts, Education

Started a two year part-time program in Sept 2024

Certificate In Education, 16+ Education And Corporate Training

Education

Bachelor Of Arts - Ba, Economics And Political Science

Political Science and Economcs

Ontario Secondary School Diploma, Varied, B+ Average