Ana Walsh, Csm, Cspo Email & Phone Number

Clearwater, Florida, United States

Product Owner of SaaS influence marketing campaign platform for Brands and mobile app for Creators within Glewee’s Creator network. Partner with Designer for UX requirements for the Brand web app and Creator mobile app. Prioritize platform functionality enhancements and new features based on Brand and Creator feedback. Created triage support process for.

Managed backlog for data platform teams to prioritize work that supports strategic initiatives. Created and maintained tech delivery roadmaps to share with stakeholders and business owners. Identified areas of improvement within technology processes to accelerate development and speed to market.

Tampa/St. Petersburg, Florida Area

Project Manager and ScrumMaster for enterprise projects and technical product teams. Reported progress and influenced desired outcomes for key stakeholders. Created and adjusted project plans to account for dynamic targets, staffing changes and operational specifications. Facilitated scrum ceremonies, managed and coordinated releases across data platform.

Tampa/St. Petersburg, Florida Area

Liaison between Operations and Technology organizations to ensure internal applications improved Operational efficiencies for campaign delivery. Prioritized development needs with Product and Technology teams in upcoming sprints for scaling of internal platforms and products. Collected and shared end user feedback to prioritize platform enhancements to.

Executed loyalty campaigns based on client objectives. Consulted sales on successful execution of client’s desired campaign outcomes as it related to system capabilities. Monitored campaign performance to ensure expected results were reached.

Developed plans to address key business issues, and utilize plans to achieve desired results / sales goals. Assisted in staff development, team building, and goal setting to maximize store productivity and exceed Coach service standards. Delivered performance reviews to sales associates on a bi-annual basis and created career and coaching plans based on.

Barcelona, Spain

Contributed to global expansion of Coach, Inc. by leading, training and developing local staff to run a Coach store in Barcelona, Spain with business standards. Exceeded projected sales goals, functioned as the highest volume store in Spain and Portugal. Forecasted monthly sales goals by analyzing trends in traffic and learning about local market to.

Tampa/St. Petersburg, Florida Area

Assisted in meeting and exceeding store sales goals by focusing on key performance indicators. Recruited, interviewed, hired, and trained new Sales associates as needed. Supervised sales associates throughout business day to drive Operational and Selling objectives. Delivered real-time coaching to associates as needed and assisted in creating career.

Bs, Business Management

Education record

Completed seven courses (21 hours) in pre-business courses