Service Administrator
• Coordinate all service work including scheduling, bookings, client communications, customer service and induction procedures across all mining sites.• Assist the implementation and adherence in the up-keeping of ISO and NATA procedures, ensuring compliance and continuous improvement.• Contribute to overall business development• Update and maintain the asset management system to track inventory, equipment and project life cycle.• Track and manage sales orders, repairs, and work orders.• Coordinate with relevant departments and external service providers for repairs and work orders.• Collaborate with cross-functional teams to improve operational processes and identify areas for cost optimisation.• Collaborate with the sales team to identify potential upselling or cross-selling opportunities.• Maintain accurate records of service activities, including documentation, reports, and customer communications.• Provide administrative support to the service team, including data entry, filing, and general office tasks.