Ada Kwan Email & Phone Number

Hong Kong Sar

Performed regular monthly financial review on Revenue forecast - Product & Services, highlighted trends, identify risks/ opportunities, and provide insights to support decision making.Project lead of the system migration from former system to SAP, major focus on Procurement module and master data Governance module (customer master and vendor master) . Participate heavily in UAT (user acceptance test)Report on Daily Sales and highlighted month to month, quarter to quarter variance for senior management decisions making.Actively review the customer pricing and monthly product demand to assist the sales in achieving the Fiscal Year target.Hands on provide User Trainings for SAP modules [FICO/ BPC/ PTP/ OTC]. Documented daily operations SOP for business usersActively handled trouble shooting scenarios for local users and shared user experience with Global consultants to fine tune the setup of the Procurement module.Ensure the contract price and cost are correctly maintained for Products and Spare parts per each individual customer.Reviewed the legacy CRM system and performed Contacts and Address clean up before migration to SAP customer master.Conduct Financial analysis for Rolling business planning and quarterly projection process. Working closely with Business Stakeholder to ensure timely submission of forecast.Monitor Key performance indicators, reviewed current procurement contracts to achieve 3-5% cost savings in latest Business Plan and improved profit margins.Drive business decision based on historical trend and drafted new Marketing Initiatives across different customers segments and product segments.

Hong Kong Sar

Reported to APAC Regional Sales & Strategy Manager, reviewed on CRM data to drivebusiness decision based on historical trend and drafted new Marketing Initiativesacross different customers segments and product segments.Identified the Top 20% customers and apply best practices to expand customernetworks.Provided Promotion pre-analysis and post analysis and feedbacks on Sales Strategy and promotions. Reviewed Annual costs of retention for existing loyalty members.Reviewed on Customer sales channel metrics, including POS purchase, purchase withonline channels: websites, mobile phone apps, customer hotlines.Analysed customer purchase value, purchase frequency, customer age segments,customer demographics and delivery arrangement (store purchase, SF Express Locker,Home Delivery etc.)Reviewed on Festival promotions such as Mother’s days sales, Mid-Autumn Festival sales, New Year Sales, New product launch, Limited time – Ad hoc campaigns, Lucky Draws promotions, Product theme campaign – such as Immune Health, Skin care, Heart Health, Weight Loss Management.

Hong Kong Sar

Hong Kong Sar

Cpa Australia

Bachelor Of Arts (Ba), Economics And Accounting Minor, Accounting And Business Economics