Adalberto Steven Ferrer Vargas
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Adalberto Steven Ferrer Vargas Email & Phone Number

Technical Support Expert 2 | Mechanical Engineer at Twilio
Location: Barranquilla, Atlántico, Colombia 6 work roles 1 school
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Current company
Role
Technical Support Expert 2 | Mechanical Engineer
Location
Barranquilla, Atlántico, Colombia
Company size

Who is Adalberto Steven Ferrer Vargas? Overview

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Quick answer

Adalberto Steven Ferrer Vargas is listed as Technical Support Expert 2 | Mechanical Engineer at Twilio, a company with 3794 employees, based in Barranquilla, Atlántico, Colombia. AeroLeads shows a matched LinkedIn profile for Adalberto Steven Ferrer Vargas.

Adalberto Steven Ferrer Vargas previously worked as Technical Support Expert 2 at Twilio and Support VPN engineer T1 at Cisco - Sitel Colombia (Formerly Sykes). Adalberto Steven Ferrer Vargas holds Ingeniero Mecánico from Universidad Del Atlántico.

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About Adalberto Steven Ferrer Vargas

Adalberto Steven Ferrer Vargas is a Technical Support Expert 2 | Mechanical Engineer at Twilio.

Current workplace

Adalberto Steven Ferrer Vargas's current company

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Twilio
Twilio
Technical Support Expert 2 | Mechanical Engineer
san francisco, california, united states
Website
Employees
3794
AeroLeads page
6 roles

Adalberto Steven Ferrer Vargas work experience

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Technical Support Expert 2

Current
Jan 2023 - Present

Support Vpn Engineer T1

Cisco - Sitel Colombia (Formerly Sykes)

Barranquilla, Atlántico, Colombia

- Identified issues and implemented appropriate solutions to deliver quick and effective remediation.- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.- Provided.

Sep 2021 - Feb 2023

Licensing Escalation Lead

Cisco - Sitel Colombia (Formerly Sykes)

Barranquilla, Atlántico, Colombia

- Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality.- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.- Capability to assimilate a dynamic environment- Restore customer's trust on Cisco support- Create and deliver.

Dec 2020 - Aug 2021

Support Licensing Engineer

Cisco - Sitel Colombia (Formerly Sykes)

Barranquilla, Atlántico, Colombia

- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.- Worked in the technical area provideing customer support through the Technical Assistance Center team.- Assisted customers with concers and questions regarding products and services

Jan 2020 - Nov 2020

Asistente De Proyecto

Termosoluciones Sas
Dec 2018 - Jun 2019

Supervisor De Maquinaria

Pc Construcciones

- Seguimiento de volquetas.- Supervisión de maquinaria: Excavadoras, minicargadores y retrocargadores. - Control de facturación. - Control de combustible. - Manejo de personal.

Apr 2018 - Oct 2018
Team & coworkers

Colleagues at Twilio

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1 education record

Adalberto Steven Ferrer Vargas education

FAQ

Frequently asked questions about Adalberto Steven Ferrer Vargas

Quick answers generated from the profile data available on this page.

What company does Adalberto Steven Ferrer Vargas work for?

Adalberto Steven Ferrer Vargas works for Twilio.

What is Adalberto Steven Ferrer Vargas's role at Twilio?

Adalberto Steven Ferrer Vargas is listed as Technical Support Expert 2 | Mechanical Engineer at Twilio.

Where is Adalberto Steven Ferrer Vargas based?

Adalberto Steven Ferrer Vargas is based in Barranquilla, Atlántico, Colombia while working with Twilio.

What companies has Adalberto Steven Ferrer Vargas worked for?

Adalberto Steven Ferrer Vargas has worked for Twilio, Cisco - Sitel Colombia (Formerly Sykes), Termosoluciones Sas, and Pc Construcciones.

Who are Adalberto Steven Ferrer Vargas's colleagues at Twilio?

Adalberto Steven Ferrer Vargas's colleagues at Twilio include Jilian Miles Cruz, Teryn Ezell, Aideen Donnelly, Angel Bravo Boronat, and Gina Patel.

How can I contact Adalberto Steven Ferrer Vargas?

You can use AeroLeads to view verified contact signals for Adalberto Steven Ferrer Vargas at Twilio, including work email, phone, and LinkedIn data when available.

What schools did Adalberto Steven Ferrer Vargas attend?

Adalberto Steven Ferrer Vargas holds Ingeniero Mecánico from Universidad Del Atlántico.

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