Technical Support Expert 2
Current
Jan 2023 - Present
AeroLeads people directory · profile
Adalberto Steven Ferrer Vargas Email & Phone Number
Technical Support Expert 2 | Mechanical Engineer
at
Twilio
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Expert 2 | Mechanical Engineer
Location
Barranquilla, Atlántico, Colombia
Company size
Who is Adalberto Steven Ferrer Vargas? Overview
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Quick answer
Adalberto Steven Ferrer Vargas is listed as Technical Support Expert 2 | Mechanical Engineer at Twilio, a company with 3794 employees, based in Barranquilla, Atlántico, Colombia. AeroLeads shows a matched LinkedIn profile for Adalberto Steven Ferrer Vargas.
Adalberto Steven Ferrer Vargas previously worked as Technical Support Expert 2 at Twilio and Support VPN engineer T1 at Cisco - Sitel Colombia (Formerly Sykes). Adalberto Steven Ferrer Vargas holds Ingeniero Mecánico from Universidad Del Atlántico.
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Email format at Twilio
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Twilio
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Profile bio
About Adalberto Steven Ferrer Vargas
Adalberto Steven Ferrer Vargas is a Technical Support Expert 2 | Mechanical Engineer at Twilio.
Current workplace
Adalberto Steven Ferrer Vargas's current company
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Twilio
6 roles
Adalberto Steven Ferrer Vargas work experience
A career timeline built from the work history available for this profile.
Support Vpn Engineer T1
Cisco - Sitel Colombia (Formerly Sykes)
- Identified issues and implemented appropriate solutions to deliver quick and effective remediation.- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.- Provided.
Sep 2021 - Feb 2023
Licensing Escalation Lead
Cisco - Sitel Colombia (Formerly Sykes)
- Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality.- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.- Capability to assimilate a dynamic environment- Restore customer's trust on Cisco support- Create and deliver.
Dec 2020 - Aug 2021
Support Licensing Engineer
Cisco - Sitel Colombia (Formerly Sykes)
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.- Worked in the technical area provideing customer support through the Technical Assistance Center team.- Assisted customers with concers and questions regarding products and services
Jan 2020 - Nov 2020
Asistente De Proyecto
Termosoluciones Sas
Dec 2018 - Jun 2019
Supervisor De Maquinaria
Pc Construcciones
- Seguimiento de volquetas.- Supervisión de maquinaria: Excavadoras, minicargadores y retrocargadores. - Control de facturación. - Control de combustible. - Manejo de personal.
Apr 2018 - Oct 2018
Team & coworkers
Colleagues at Twilio
Other employees you can reach at twilio.com. View company contacts for 3794 employees →
JM
Jilian Miles Cruz
Colleague at Twilio
Bulacan, Central Luzon, Philippines, Philippines
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TE
Teryn Ezell
Colleague at Twilio
Hollywood, Florida, United States, United States
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AD
Aideen Donnelly
Colleague at Twilio
Ireland, Ireland
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AB
Angel Bravo Boronat
Colleague at Twilio
Madrid, Community Of Madrid, Spain, Spain
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GP
Gina Patel
Colleague at Twilio
Elkton, Maryland, United States, United States
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VP
Vinay Patil
Colleague at Twilio
Bengaluru, Karnataka, India, India
View →
MB
Mahesh B
Colleague at Twilio
Bengaluru, Karnataka, India, India
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AK
Alexandra K.
Colleague at Twilio
Berlin, Berlin, Germany, Germany
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NA
Naziya Akhthar
Colleague at Twilio
Bangalore Urban, Karnataka, India, India
View →
EG
Edison Galindo A.
Colleague at Twilio
Bogotá, Capital District, Colombia, Colombia
View →
Jilian Miles Cruz
Colleague at Twilio
Bulacan, Central Luzon, Philippines, Philippines
View →
TE
Teryn Ezell
Colleague at Twilio
Hollywood, Florida, United States, United States
View →
AD
Aideen Donnelly
Colleague at Twilio
Ireland, Ireland
View →
AB
Angel Bravo Boronat
Colleague at Twilio
Madrid, Community Of Madrid, Spain, Spain
View →
GP
Gina Patel
Colleague at Twilio
Elkton, Maryland, United States, United States
View →
VP
Vinay Patil
Colleague at Twilio
Bengaluru, Karnataka, India, India
View →
MB
Mahesh B
Colleague at Twilio
Bengaluru, Karnataka, India, India
View →
AK
Alexandra K.
Colleague at Twilio
Berlin, Berlin, Germany, Germany
View →
NA
Naziya Akhthar
Colleague at Twilio
Bangalore Urban, Karnataka, India, India
View →
EG
Edison Galindo A.
Colleague at Twilio
Bogotá, Capital District, Colombia, Colombia
View →
1 education record
Adalberto Steven Ferrer Vargas education
FAQ
Frequently asked questions about Adalberto Steven Ferrer Vargas
Quick answers generated from the profile data available on this page.
What company does Adalberto Steven Ferrer Vargas work for?
Adalberto Steven Ferrer Vargas works for Twilio.
What is Adalberto Steven Ferrer Vargas's role at Twilio?
Adalberto Steven Ferrer Vargas is listed as Technical Support Expert 2 | Mechanical Engineer at Twilio.
Where is Adalberto Steven Ferrer Vargas based?
Adalberto Steven Ferrer Vargas is based in Barranquilla, Atlántico, Colombia while working with Twilio.
What companies has Adalberto Steven Ferrer Vargas worked for?
Adalberto Steven Ferrer Vargas has worked for Twilio, Cisco - Sitel Colombia (Formerly Sykes), Termosoluciones Sas, and Pc Construcciones.
Who are Adalberto Steven Ferrer Vargas's colleagues at Twilio?
Adalberto Steven Ferrer Vargas's colleagues at Twilio include Jilian Miles Cruz, Teryn Ezell, Aideen Donnelly, Angel Bravo Boronat, and Gina Patel.
How can I contact Adalberto Steven Ferrer Vargas?
You can use AeroLeads to view verified contact signals for Adalberto Steven Ferrer Vargas at Twilio, including work email, phone, and LinkedIn data when available.
What schools did Adalberto Steven Ferrer Vargas attend?
Adalberto Steven Ferrer Vargas holds Ingeniero Mecánico from Universidad Del Atlántico.
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