Experienced Sales and People Manager with a demonstrated history of working in the FMCG industry. Globally recognized as one of Philip Morris International Top 40 Inspiring Women of the year.Skilled in Leadership, Sales, Negotiation, Business Planning, Data Analysis, and Performance Management.Key Competencies include: • Leadership / People Management – Building highly engaged teams and talent through staff development and coaching. Establishes and maintains relationships with people at all levels. • Strategic Agility – Has broad knowledge and perspective with ability to create and adapt organizational strategies to meet changes in the business environment.• Workforce Management – Wide experience in scheduling and effective forecasting of resources to maximize performance and productivity.• Distribution Management – Experience in planning and managing stock inventory within warehouse and sales forecasting.• Commercial Acumen and Business Performance Management – Strong track record of keeping key performance indicators in focus including Sales volume, Share of Market / Mind and Profitability.• Change and Process Management – Excellent at figuring out the processes necessary to get things done and knows how to organize people and activities; and understands how to separate and combine tasks into efficient work flows.Key Achievements:• Globally recognized as one of Philip Morris International Top 40 Inspiring Women of the year, worldwide.• Increased Industry Market share in Philip Morris NZ from 4% in 2014 to 20% through successful and effective execution of commercial strategies and business objectives• Achieving the fastest growing cigarette within NZ with over 8% market share with Chesterfield after being launched only in September 2019• Awarded with Philip Morris International’s “Above and Beyond the Call of Duty” - In 2013 for spearheading PMI entry for the ATA Awards against other Contact Centre nationwide - In 2014 Successful implementation of Direct to Store Distribution model (Philip Morris NZ) - In 2015 for the successful launch and execution of 2 NPL within the NZ market (Choice and Craftsman RYO)• Winner of 2014 Auscontact Awards <30 FTE Contact Centre of the year for VIC!• Nominated for 2013 and 2014 ATA Team Leader of the year in VIC• Grown and acquired new business for Aegis - from a start up of 7 seat to a 50-100 seat call center within a Banking industry, through successful sales conversion of new businesses and optimal customer service experience.
Listed skills include Management, Change Management, Team Management, Project Management, and 18 others.