•Diligently upheld COVID safety protocols while coordinating events and activities in order to ensure the safety of residents and their family members. •Daily engaged in de-escalation and conflict resolution techniques in order to create a comfortable and harmonious environment for residents.

•Personally assisted an average of 40 customers per day in-person and on the phone in order to streamline and personalize shopping experience and needs. •Studied and researched the wide range of product details in order to flexibly respond and anticipate the customer’s questions and concerns.•Thoroughly maintained cleanliness of the store through frequent sweeping, dusting, and sanitizing.

•Coordinated over 100+ international community events for outreach and engagement with attention to detail in a fast paced, tight deadline environment.•Established company’s generational growth through focused hands- on recruiting and mentoring of 2-3 community leaders annually and facilitating their development and training program. •Expanded company’s international relationships through networking with other branches in Hungary, the Philippines, Thailand, and Bratislava in order to schedule and develop overseas trips and cultural exchange opportunities. •Individually raised over $150,000 in donations through one-on-one and group appointments over a 3 year period. •Earned reputation as a team player within multi-departmental collaboration groups. Actively involved in over 100 projects as personal consultant. •Spearheaded the creation of content for cultural diversity and inclusion discussions which lead to a platform for Japanese members to partake in annual small group discussions. •Elevated brand trust by conducting one-on-one-interactions, and small group consultations in a confident and professional manner.