Adam Bellezza Email & Phone Number

Atlanta, Georgia, United States

Greater Atlanta Area

Coordinate and prioritize projects among members of the Technical Advisor team.Develop individuals from agents with potential into technical experts on a variety of subjects.Seek out, deliver, and receive feedback to affect positive future outcomes both personally and in direct reports. Partner with Support Managers to align areas of focus and coordinate team projects to most effectively serve the department.Measure productivity of direct reports in order to recognize… Show more Coordinate and prioritize projects among members of the Technical Advisor team.Develop individuals from agents with potential into technical experts on a variety of subjects.Seek out, deliver, and receive feedback to affect positive future outcomes both personally and in direct reports. Partner with Support Managers to align areas of focus and coordinate team projects to most effectively serve the department.Measure productivity of direct reports in order to recognize accomplishments and seek out areas for improvement. Perform administrative tasks for direct reports such as ensure access to tools, coordinate schedules, and measure productivity metrics. Show less

Assist users by providing accurate information and empowering them to become self sufficient in the MailChimp application. Educate support agents in various technical issues both in the moment while the agent is chatting with a user and during planned classroom education settings. Ensure the needs of users are communicated by sharing bugs and feature requests internally. Seek out and find improvements for flawed processes and knowledge needs within the department that can make the… Show more Assist users by providing accurate information and empowering them to become self sufficient in the MailChimp application. Educate support agents in various technical issues both in the moment while the agent is chatting with a user and during planned classroom education settings. Ensure the needs of users are communicated by sharing bugs and feature requests internally. Seek out and find improvements for flawed processes and knowledge needs within the department that can make the department operate more efficiently. Show less

Lamar County Schoools

I had two major duties at this position. The first was ensuring that all technical aspects of the classroom were working properly. This included computer hardware and software, projectors, printers, and network connectivity. The second major duty was directing the technical aspects of the Fine Arts Center. This included setting up light and sound equipment, running whichever aspect that was needed during performances, and working with/managing different crews that came in to rent the facility.