Provide technical assistance with computer hardware and software and network equipment. Resolve issues for clients via phone, in person, or using remote tools. Monitor and respond to alerts from our management systems. Document and track customer issues and resolutions. Work with hardware and software vendor support departments to resolve issues. Maintain relationships with customers and follow company guidelines.

Effectively assist users with hardware issues, related to desktops and computer peripherals, and software issues, related to installations and updating software. Required to jump from NIPR to SIPR servers and vice versa, received Secret Security Clearance to complete daily tasks.

• Packing items so they can be delivered safely to the destination.• Sorting packages to specific truck loads.• Scan each package to confirm package arrival and condition.• Use the extended loader to assist me with loading packages in the cornerstone order.• Lowering and sliding packages that typically weigh 25 – 35 pounds.

• Receiving and deciphering online orders, locating merchandise from store shelves, arranging customer orders in designated storage areas for delivery or curbside pickup.• Utilizing inventory systems to check merchandise within warehouse stock.• Updating the inventory database during the process of receiving, locating, arranging items until completion of delivering merchandise to customers.• Displaying the utmost customer service, via the phone or face to face, to guide customers throughout the online ordering process to ensure the best customer experience.• Adhering to state health and safety practices.

• Communicating with customers and associates over the telephone, mobile app, click-to-chat, and internet reporting.• Gathering and documenting loss information.• Working in a collaborative team environment to handle a large volume of claims and telephone calls.• Using State Farm claims systems and other technologies to perform job duties.

Maintaining jail security by patrolling the area to ensure safety.Search prisoners and escort them. Update records on inmates and perform general clerical duties.Helps medical facility in ensuring their safety while they treat inmates.

Electrical systems. Read blueprints and technical diagrams. Inspected electrical components in circuit breakers, transformers, from domestic items to commercial, and airlines. Identified any electrical issues.