• Led steady and productive operations• Maintained and built positive client relationships• Oversee weekly cycle counts• Organise and co-ordinate Annual Financial Stock Stake• Spearheaded special projects supporting profitable business direction• Delivered exceptional service to each customer by listening to concerns and answering questions• Managed team up to 50 employees, overseeing hiring, training, and personal development through conducting Performance reviews• Helped teams with assignments and deliverables• Guided teams in product merchandising and inventory management• Structured schedules to complete tasks and streamline workflows• Coordinated cost-effective solutions across teams, significantly reducing production errors• Developed financial and business forecasts for strategic planning• Supported team leaders in improving operations and resolving issues to deliver the best customer service• Implemented new process and reduced wasted resources• Chaired the Health & Safety/Audit Committee• Chaired the Fire Marshall & Emergency Evacuation Committee• 24hr Call out Site Security• Responsible for all external Audits including SMETA Ethical, AEO, Primark and Boots.

• Monitored and ensured team compliance with company regulations and procedures• Inspired and motivated warehouse teams in operational improvement, increasing team efficiency• Managed warehouse team recruitment, conducting interviews, and hiring staff• Tracked warehouse expenses to meet approved budgets• Dispatched and assessed product quality, achieving outstanding customer satisfaction• Developed lasting relationships with peers, upper management and vendors• Mentored and developed team members in picking techniques, optimizing overall team performance.

• Enforced QC standards and checked all production batches by undertaking pre-production, in-line and final QC inspections• Set up and maintained all line machinery and equipment, coordinating maintenance and repairs to limit outage• Delivered comprehensive inductions and training for all new employees, including line operations and machinery and equipment safety• Enforced all H&S policies and regularly assigned staff to conduct hazard analysis of production floor• Planned and implemented picking and packing programs to meet daily production targets and order volumes• Maintained availability of all consumable stock, conducting regular stock takes, allocating cycle counts and preparing order lists• Delivered on-the-floor supervision, providing employees with morning production briefs, task allocation and on-the-job training• Conducted daily inspections on all machinery and equipment, including visual checks and machinery start-up, run and repair inspections• Managed a production line of 30 personnel using exceptional leadership, mentoring and communication skills• Logged daily manufacturing activities and prepared reports for management• Coordinated training and mentoring for team members, maintaining skilled and well-performing group• Resolved conflicts between team members to maintain group harmony and productivity