Adam Diab Email & Phone Number

Germany

- Collaborate with enterprise clients and internal sales teams to design and implement customized cloud and DevOps architectures.- Demonstrating how the Divio platform can effectively solve diverse customer challenges and drive business value.- Facilitate seamless technical onboarding for new clients, transitioning them smoothly from pre-sales to post-sales, ensuring high customer satisfaction.- Work closely with product and engineering teams to enhance platform features based on customer feedback, industry trends, and best practices in the cloud and DevOps implementation.- Produce technical documentation and diagrams to support marketing efforts.- Maintain up-to-date knowledge of emerging cloud technologies, tools, and best practices to inform solution design and provide clients with state-of-the-art cloud and DevOps architectures.- Lead the implementation of Generative AI services for Divio’s customers.

Berlin, Germany

- Participating in technical evaluations and implementation for POC/POV - Giving technical advice and applying best integration practices with clients' ERP systems ( SAP, Workday)- Participating in RFP/RFI audit and support.- Training custom ML models and deploying them in the Kubernetes cluster in the cloud or on-prem environment for PoC/PoV demo purposes.-Supporting the sales team with all cloud and product technical-related queries.-Solving complex technical challenges and bringing creative solutions to the customers matching their architecture and product needs.- Serve as the customer advocate to other Hypatos teams, including Product Development and sales teams.

Berlin, Germany

- Responsible for day-to-day customer care and technical support DevOps/cloud-related subjects - Provide advice and troubleshooting to customers in their cloud environment or on-premise infrastructure with best practices- Support deployment in customer cloud environments / on-premise and provide answers to customer inquiries- Monitoring company infrastructure in AWS cloud and support troubleshooting internally- Acting as a technical solution advisor to support post and pre-sales departments

Berlin Area, Germany

-Managing relationships with key clients in the MEA region -Providing technical solutions based on SaaS cloud technology ( Livu, Tvu ) and broadcast services-Onboarding clients and educating them to use live services and broadcast equipment-Increasing sales and winning new business.-Support sales executives with technical solutions during sales cycles-Architect a technical solution to meet customer's business requirements

Berlin Area, Germany

-Working with Hybrid Cloud environment (AWS - on-premise)-Performing disaster recovery operations and data backups-Troubleshooting in the hardware and software area Computer/ Storage/ Databases

Dubai, United Arab Emirates

-Building with a team of signals engineers the architecture for the signal booster system (3G,4G)- Building and maintaining relationships with customers before and after the sale-Coordinating between company partners' requests and clients' needs on-site-Evaluating customer needs to suggest solutions and roadmap of implementation -Match customer pain/requirements to proposed solutions

Kuwait

-Responsible to rectify daily defects in MCC, PLC panels, and Honeywell DCS system-Responsible for IS0 9002 procedures implemented in the calibration of field instruments-Preparing specifications for purchases of electrical equipment and materials

-Carrying out pre-shipment inspections on goods for export and managing samples-Rejecting all products and electronic devices that fail to meet quality and safety expectations-Preparing inspection reports and timesheets for foreign authorities and management-Build and maintain strong, long-lasting relationships with Traders, importers, and exporters

Postgraduate Program In Cloud Computing, Cloud, A+

Devops Bootcamp, Devops

Bachelor'S Degree, Telecommunications Engineering