Adam Stephenson Email & Phone Number

Ottawa, On, Ca

Ottawa, On

- Assist the Workstation Support Technicians, troubleshoot, equip, and test over 800 workstations in a 6 week time frame. - Replace and install Hardware components on individual workstations as needed. - Support Clients during the Onboarding process with IT Hardware needs, including setting up Accounts and Hardware using Privilege Identity Management System (P.I.M.S.). - Establish Microsoft Authenticator access across devices. - Construct and update Mobile Phone Accounts using Electronic Mobile Device Management (E.M.D.M.) software. - Troubleshoot client issues / problems related to Hardware needs- Deliver Hardware devices as part of the Onboarding process (i.e. Microsoft Surface Tablet, iPhone and Home IT Equipment). - Hard Reset, Reconfigure and Redistribution of Aegis and DualLock Secure USB Key- Collect Hardware from Clients as part of the Offboarding process

Ottawa, Ontario, Canada

- Performed business analysis and generated a final business report upon completion of all sales -Assisted customers in the upgrade of the current device using a customer analysis as required to see what would be the best fit for each individual customer.-Assisted in trouble shooting different levels of hardware or software malfunction such as email non responsive, device being wet, and data transfer. -Summarized daily beginning and end of shift cash-in and cash-out reports.-Consistently acted on behalf of the client to best communicate their needs. -Provided levels of solution to the client, so they could compare and reach a decision that fit their lifestyle.-Opportunities created daily to document all interaction with prospective clients.

Ottawa, Ontario, Canada

- Team player with the ability to coordinate multiple projects with competing priorities and strict deadlines-Met deadlines and worked under time commitment. -Secured sensitive resident information (personal medical information/dietary restrictions). -Consistently stayed within the department budget.-Prepared foods to meet recipes, portioning, cooking and waste control guidelines.

Ottawa, Ontario, Canada

- Trained new staff. - Follow the purchasing budget when purchasing produce.- Bolstered relationship between supplier(s). - Contribute to the planning of building special events (i.e. holiday and staff parties, barbecues, etc.)

Certificate, Cyber Security

Ninety percent of the world’s data has been created in just the last two years. As computer networks grow, so too does the information.

Chef Training, Food Preparation/Professional Cooking/Kitchen Assistant

One year Culinary Skills Ontario College Certificate program. Focusing on food preparation skills and techniques including nutrition, food.

College Diploma, Entrepreneurial And Small Business Operations

Strong focus on business trends, developing an entrepreneurial mindset, and innovation in a digital economy. Program focuses on developing.

French Language

Duolingo is an American language-learning website and mobile app, as well as a digital language proficiency assessment exam.

Food Service And Nutrition Management, Hospitality Administration/Management

The Food Service and Nutrition Management (FSNM) program enhances students’ knowledge of and performance in areas including food service.