Adam Elder Email & Phone Number

St. Louis, Mo, Us

Greater St. Louis

Leading retail operations in grocery, drug, mass, and convenience channels.In addition, I have direct responsibility for managing a dedicated retail team for a top 10 client within Advantage.

Greater St. Louis

Greater St. Louis Area

Though I started at Save-A-Lot relatively recently, I have progressed through a number of leadership roles. I started as a Senior Manager of Customer Experience in April 2018, was promoted to Director of Operations in June 2018, and then was promoted again to Director of Store Layout in November 2018 which reported directly to the chief merchant.I cultivate a long-term strategic vision for the organization and develop operations strategies that not only improve our customers’ experiences, but also grow our market share. I take our ideas and transform them into concrete deliverables that we can use to improve our store layout and operations, liaising between merchant and field operations groups to continuously improve our service offerings. Additionally, I design and implement an array of tools, resources, and programs in order to increase sales while reducing our SKU count.Some of my key accomplishments include:• I streamlined the design process in order to reduce revisions and expedite the go-to-market phase for new store openings, saving $150K per new location.• I doubled productivity and reduced errors by 60% by building a rigorous end-to-end process and developing standard operating procedures, improving the design and macro/micro space processes.• I increased the customer count by ~900bps by improving the store layout and, therefore, merchandise shop-ability.• I updated the planogram and floorplan architecture, which led to a 740bps increase in unit movement.• I grew sales by ~1100bps through an innovative go-to-market strategy that capitalized on promotional display presentation.• I simplified the promotional display plan, which optimized execution and stimulated a 50bps increase in seasonal/special buys while reducing MD’s by 700bps.• I drove a sales increase of 800bps for stores in Hispanic communities by adjusting our go-to-market strategy.

Greater St. Louis Area

Greater St. Louis Area

I promoted profitability and financial growth for the company by increasing brand awareness and developing an annual budget, which included payroll, marketing, and expenses. I also spearheaded talent acquisition and recruitment for our location, hiring new team members and coaching them throughout their employment.Key accomplishments:• In addition to my personal rank as a top-four best-performing agent out of 35 within my assigned territory, my contributions led to a #1 ranking for the agency for two consecutive months within my first six months of employment.• My team, due to our exceptional performance, was designated as a training branch for other offices within the territory.• I facilitated 100% growth for the agency and collaboratively established an employee incentives program.• I increased customer retention and strengthened brand reputation for the company through exemplary customer service; initiating one-on-one conversations with our clients to identify risks and gaps in their coverage.

Kirkwood, Mo

Over the course of three years, I directed executive operations at three different Walmart locations (yearly revenues between $65M and $135M). I leveraged economic trend and budget analysis, merchandising presentation, inventory and expense control, and in-depth assessments of community needs to drive sales and achieve organizational goals. As a key leader, I repeatedly proved that organizational achievement starts at the individual level. I dedicated extensive time and effort toward my team members, creating opportunities for them to grow and develop their skills. I mentored employees and recognized them for their excellent work, making sure to incorporate diversity awareness into every aspect of our professional environment.Key contributions:• Under my leadership, one of my stores was awarded Store of the Region out of 132 stores in 2013.• I grew sales by 2% and profit by 12% YTD, indexing at 101% to the sales plan, 106% to the profit plan, and 101% to the customer experience plan.• I increased productivity by 1.5% throughout all of my facilities by revamping store leadership structures and focusing on the development of our associates.• I reduced compliance issues by 75% for all three of the facilities under my jurisdiction by tracking team performance and gaining buy-in to improve training.• I improved associate engagement scores at least 20bps for all three stores and positioned four of our hourly supervisors for field management positions through PIP processes and mentoring.• I served on community boards for all three cities where my stores were located, where I redefined grant-giving so that it exclusively applied to non-profit local organizations.

Wood River, Il

Assisted in driving sales in facility by ensuring effective merchandise presentation, including competitive pricing, inventory levels, budgeting/forecasting sales, and assessing economic trends. Ensured compliance with Company procedures and policies by holding hourly/management associates accountable, implementing and monitoring asset protection and safety controls while maintaining quality assurance standards. Developed talent plans for own organization targeted at building key capabilities and diversity. Was the acting store manager when store manager was out of building.• Managed finances by demonstrating sound financial management including interpreting analyzing and explaining financial data.• Enhanced the total customer experience by proactively developing and implementing plans to reduce the negative impact of external factors on customer traffic.• Made informed judgments by using relevant business metrics, analyses, and reports to apply sound, fact based criteria in making decisions by looking beyond symptoms and identifying root causes.• Enhanced bench strengths by managing roles, assignments, and development opportunities to maximize organizational performance by providing feedback that is specific, honest, and accurate while providing learning opportunities, guidance, and support for developing associates.• Adapted and learned by demonstrating creativity and strength in the face of change, obstacles, and adversity.• Ensured planning and improvements by setting clear expectations, performance measures and goals. Planed for and ensured others had information, resources, implantation time, and talent needed to accomplish business initiatives.

Bentonville, Ar

Executed the scope of work for stores and validated requirements, resolved issues with accuracy of blueprints based on non-compliance at store level, initiated interaction with operations and ensured timely scheduling completion of store scopes. Executed the collection of data by capturing the current state of merchandisable department space, fixtures, equipment, signing and building structural elements in current and future project stores.• Ensured accuracy of data by reviewing work on store scopes; identified gaps and controls established in the scope process, and worked cross functionally with all Customer Experience teams to create the best solution for store projects.• Oversaw a $233M project to rebrand 3600 stores nationally.• Validated stores for accuracy based on store design guidelines so that stores can be uploaded to Fixture Management correctly.• Proficient user of Arris, Outlook, Excel, Quickbase, and Word. Intermediate user of Access.• Created and defined an improved process that increased productivity by 200% and saved $750k annually while maintaining accuracy and efficiency.

Sullivan/Desloge, Mo

Was a leader in the company-wide, long-term Sustainability Initiative. Directed general merchandise and grocery operations. Utilized labor management tools, including effective scheduling to maximize productivity, profitability, and margins. Directed the recruiting, hiring, training, development of store employees.• Implemented programs to address loss prevention. Result: Reduced shrink by $50K over previous year.• Established new processes to improve financial performance. Result: Met Budget goal for profit and sales at 103% I directly oversaw $20M in assets spread across three divisions that achieved increases over previous year of 10%, 18%, and 20%.• Focused on inventory management, customer service, loss prevention, and daily operational cost control.• Reduced employee turnover by providing a positive working environment and addressing employee issues in a timely manner. Resolved customer complaints by determining optimal solutions. Result: Reduced turnover by 17%.• Provided supervision and development opportunities for staff by selecting, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.

Festus, Mo

Began career with Walmart through various hourly positions.