Adam Gitlin Email & Phone Number

Manchester, England, Gb

Leading a team of Insight Business Partners across Co-op Retail, Wholesale and E-Commerce. In essence the job is to be close to the drivers, priorities and plans of our Food business, and then develop and deliver an Insight plan, that is there to:­ - Support the development of Customer, Brand and Business Strategies- Support in developing and delivering customer propositions, activation, trade plans, new products, comms, and much more­- Measure, evaluate and track Co-op’s in-market performance, helping to identify threats and opportunities­- Build detailed understanding of customers, and embed Voice of the Customer understanding and customer empathy across the business - this helps in ensuring that our customers are in the room when we are making decisions- Provide thought leadership around customer and market, helping stakeholders to think ahead and anticipate, rather than just being reactive- Build Insight best practice across the team, and to provide coaching and mentoring for the team, so that we keep on growing and keep delivering value-adding and actionable insights- Overall responsibility for making sure we deliver great customer research, compelling CX insights and have high quality, accurate market data. This is all about quality control, continuous improvement and being innovative in our thinking and approach

Manchester, England, Gb

Establishing and leading a pan-Co-op Colleague Insight function, through full integration of Colleague Listening, Colleague Research and People Analytics. Aim is to provide compelling 360 degree insights into colleague attitudes and behaviours, across the entirety of the colleague experience, from hire to exitPartnering with the People Team in the development and delivery of Co-op’s People Strategy and taking overall responsibility for the design and delivery of the company-wide annual colleague engagement surveyLeading the team develop and deliver a colleague insight plan, that works at all levels across Co-opUltimately it's about helping to make sure that colleagues have the best possible experience while at work and that Co-op gets the benefits of a committed, dedicated and loyal colleague base

Manchester, England, Gb

Delivering compelling, big picture consumer, shopper and market insights that drive strategic planning across the Food business

Develop and deliver a B2B Commercial Strategy for SME customers, through detailed insights into customers and the market environmentWork collaboratively with multiple, cross-functional stakeholders to successfully execute the Customer Strategy, to drive sales and EBIT growth. Main areas of focus are on assortment optimisation, price architecture, service and customer commsMeasure customer satisfaction and action plan with stakeholders to improve customer experience

Bolton, Lancs, Gb

­Insights - leading and directing the development of consumer, shopper, brand, NPD and category insights, to create competitive advantageCategory - working with Category Management to develop category vision, strategy and tactics, and to communiate them to the trade in the most compelling waysStrategic Planning - ­working with senior management on the on-going refinement of the strategic plan and driving the front-end of brand and category planningFutures - driving the analysis of consumer and category futures, to influence business strategy and NPD developmentData Management - directing contract negotiations, managing the overall relationship and overseeing data quality, with key continuous data suppliers; Nielsen, Kantar, Dunn Humby, Millward Brown and MintelProject Management - overall responsibility for the development and delivery of a key strategic workstreamKnowledge Management - developing and maintaining bespoke systems for the dissemination of market and fieldforce dataTeam - leading a team of 5 insight managers and analysts to develop and execute the insights planBudget - fully control and manage annual research and data acquisition budget

Gb

Insights - Managing the development and communication of customer insights across all areas of the business, to guide brand and product development, and strategic planningResearch Projects - managing the delivery of in-house and out-sourced qual and quant market research, including briefing, design, fieldwork, analysis and debrief­Communications - creating internal communications platforms for the dissemination of customer insights, and for driving customer closeness across the businessAnalysis - developing knowledge management systems for the analysis and communication of market and competitor insightsProject Management - working within large cross functional teams to develop new products and servicesTeam - leading a team of 3 researchers, managing and overseeing their project flows and outputsBudget - overall responsibility and management of annual market research budget

­Market Research - overall responsibility for managing the purchase and analysis of all consumer research and market dataData Managment - procurement, analysis and quality managment of GfK and industry dataAnalysis - overall responsibility for the analysis of EPOS data, to understand market trends, competitor context and range performanceAdvertising - supporting the development of national TV advertising campaigns through media and response analysisTrade Communications - presenting market understanding and colour trends to retail buyers and trade journalistsTrade PR - responsibility for production and communication of annual industry reportTeam - leading a team of 4 analysts

Postgraduate Diploma, Tourism And Leisure Marketing

Combined Studies, Geography