APP for Customer Service Creation of an Innovative app designed to help your business engage with your customers. (IPAD, CRM AND RESERVATION PROGRAM FOR RESTAURANT)• Development and implementation of APP business strategy. • Management of revenue, expenses and external financing to maintain the consistent growth of the business.• Building and maintaining a strong brand (both personally and for company).• Marketing and Public Relation strategy implementation.• Business development & sales activities.• Client relations management.• Direct cooperation with shareholders, start -ups, Government authorities, graphic designers and other stakeholders.

Business Development in the APAC region.

• Lead and oversee the implementation development of the Company’s strategy.• Assessed the principal risks of the Company and to ensure that these risks are being monitored and • managed.• Ensure that the Company maintains high standards and social responsibility. • Tested and monitored food products. • Ensured that all employees are up-to-date with the availability of seasonal and new products on the market.• Design successful selling strategies, focus on best service practices.• Communication management (shareholders, employees, Government authorities, other stakeholders).• Ensure that the staff are properly informed and that sufficient information is provided to the Board to enable. • the managers to form appropriate judgments.• Ensure the Company is appropriately organized and staffed. • Developing and maintaining recruitment activities and managing reports.• Involved in consulting and coaching activities for employees on an individual level.• In charge of all aspects of effective delivery and efficient service in line with client expectations.

• Managed all restaurant’s operations.• Maintained exceptional levels of customer service.• Recruited, managed, trained and developed the Restaurant teams to the highest standards.• Managed guest queries in a timely and efficient manner.• Drived sales to maximize budgeted revenue.• Developed menus with other members of F&B team.• Incentivised team members to maximize sales and revenue.• Responsible for departmental targets and objectives, work schedules, budgets, policies and procedures.• Evaluated guest satisfaction levels with a focus on continuous improvement.• Maintained good working relationships, responsible for running communication meetings with management’s and restaurant staff.• Assisted other departments wherever necessary. • Complied with restaurant security, fire regulations and all health and safety legislation.

• Developing the Company’s strategy.• Managing P&L accounts.• Inspiring and developing the team to deliver the most memorable experience for the customers.• Managing multi revenue streams.• Interpreting resourcing plans.