Adam Kern Email & Phone Number

United States

Weatherford, Texas, United States

Texas, United States

• Develop and maintain strategic partnerships with national & locally based stakeholders and community leaders to create candidate referral pipelines to meet the labor demands of all sites.
• Function as the single point of contact for all stakeholders while balancing the consistent ambiguity and changing tides, adapting and learning with speed on complex issues, anticipating questions/reactions, and.
• Collaborate cross-functionally with all Amazon teams to develop Engagement Strategies and Projects.
• Create and implement annual and quarterly strategic plans to launch initiatives supporting Veterans, Military Spouses, Students, People with Disabilities, Underrepresented Populations, or DEI efforts.
• Analyze copious amounts of market demographics and labor supply data from multiple sources to support decision making when planning launches, CG events, marketing campaigns and lead generation. - Significant.
• Have facilitated over 300 virtual Information Session & Introduction partnership presentation meetings and over 100 in-person presentations resulting in a 200% increase in community partnerships year-over-year since I.

DFW, TX

• Built and maintained long term partnerships with all employers, community leaders, educators, and econ dev entities within our 14-county territory by serving as liaison & advisor of all workforce development services.
• Designed, built, implemented, and trained all staff on the new CRM system. This includes creating all training curriculum, desk guides, procedures, and videos. Served as the Workforce Board’s only SME and Lead.
• Modernized the partner relationship process for both internal & cross departmental staff teams resulting in a 3-to-1 improvement in follow-up times.
• Served as the keynote speaker at several conferences, luncheons, business and workforce expert panels, host sessions & events representing the Workforce Development Board. Also volunteer to serve as speaker/trainer at.
• Leader of a task force to design a 3-year Strategic Plan including the development of an entirely new Partner Relationship Model and trained the entire staff when implementing the new model.
• Designed and actively hosted training sessions for career seekers on Social Media Responsibility, LinkedIn for Employers, LinkedIn for Veterans, LinkedIn for Workforce Solutions internal center staff, Business.

Dallas/Fort Worth Area

• Developed new business opportunities through strategic marketing engagement.
• Recruiting, evaluating, and placing finance and accounting professionals in full-time positions with our clients.
• Achieved “Expert” status in my application of LinkedIn which I used to teach fellow co-workers.
• Required to provide outstanding customer service to both clients and candidates.
• Leveraged professional top-flight training to effectively guide & advise both clients and candidates.
• Participated in several industry trade associations to increase presence within the local finance and accounting community.

Dallas/Fort Worth Area

• (Entire Division relocated to Brooklyn, NY from Plano, TX)
• Supervised a successful team of investment operations analysts in their day-to-day functions by utilizing methods such as side-by-side coaching, qualitative feedback, and true risk awareness.
• Created a new system now used to measure performance vs. objectives for all operations analysts enabling managers to discover possible knowledge gaps.
• Planned and executed an annual budget with Sr Leadership.
• Championed, developed, and implemented updated communication standards for my group resulting in huge satisfaction increases from both external and internal clients.
• Zero losses during my tenure as manager due to strict accountability expectations and my work to streamline procedures across the unit for more consistency.

Dallas/Fort Worth Area

• Management/Supervision over the Client Servicing Escalation team of 11 consultants requiring immediate and frequent hands-on involvement.
• Successfully transitioned the unit to a brand-new Client Servicing platform well under expected SLA by designing tailor-made training programs that focused on individual areas of need.
• Under my leadership, the team improved in every delivery category by an average of 24% above goal while maintaining a 99% overall satisfaction rating towards our SLA.Global Wealth Investment Management Trust.
• Primary consultant for cross-platform trading clients within Bank of America, US Trust and Merrill Lynch.
• Consult with senior management to define and manage projects that encompass and impact many products utilized in the management of a client’s trust.Client Fulfillment Project Manager, Global Corporate & Treasury.
• Managed Global & Corporate high dollar projects from beginning–to-end utilizing the DMAIC phases of Six Sigma to ensure smooth implementation of treasury management products for large corporate clients

San Francisco Bay Area

• Designed equity home loan solutions based on client’s needs and facilitating every step from application to signing.
• Earned the Presidents Club Award of Excellence in my first year with the company for the highest conversion rate.
• Funded over 520 equity loans for a total of over $37 Million in loan amount, both team highs.
• Selected as Team Leader and tasked with designing and teaching sales procedures to peers within equity division.

San Francisco Bay Area

• Utilized sales and account management skills to assess client needs, grow business within assigned territory, and design marketing strategies to maximize my client’s earnings/square ft. of retail space.
• Increased my overall territory sales by an average of 126% each year in addition to opening 116 new accounts during a 3-year span.
• Proposed and implemented several sales process improvements for more efficiency and better client satisfaction overall.
• Selected to train new hires due to my proven methods of running one of the center’s most efficient sales routes.