Adam Leech Email & Phone Number

Brisbane, Queensland, Australia

Sunshine Coast, Queensland, Australia

Melbourne, Australia

Responsible for leading a cross functional 24x7 service delivery centre with 26 dedicated team members focused on customer service, centralised planning, scheduling, billing, analytics, and business improvement. Accountable for service delivery and driving efficiency through process optimisation, stakeholder consultation and performance management at Patrick’s four container terminals located in Brisbane, Sydney, Melbourne, and Fremantle.

Melbourne, Australia

Responsible for coordinating the customer engagement survey, presenting results to Asciano’s executive leadership team, and engaging with divisional GM’s and customers to deliver service improvement plans across the Patrick group. Lead business improvement projects using Lean Six Sigma methodology, process design and optimisation to eliminate waste and implement consistent best practice across Patrick.Delivered a pipeline of projects over 12 months which included a National Vessel Safety database, online self-service customer portal https://elink.patrick.com.au, automated tableau daily performance scorecards, invoicing process redesign with EDI capability, hazardous container data entry automation, Verified Gross Mass (VGM) amendment process, and an ancillary service pricing model with automated quoting functionality

Melbourne, Australia

Responsible for scheduling over 1800 container ship visits a year ensuring berthing priorities and resource allocation is optimised, balancing terminal capacity with dynamic demand, customer expectations and contracted service level agreements.Scenario planning and event recovery leveraging Patrick's network of ports to mitigate impacts of maintenance works, late ship arrivals and unforeseen events.Key contributor in the planning and delivery of the $600m Port Botany Automation project, the world’s largest automated straddle container terminal

Melbourne, Australia

Primary contact for all PCC/RORO customers, cargo owners, Patrick managers and staff covering the ports of Townsville, Brisbane, Port Kembla, Melbourne, Adelaide, Fremantle and Darwin. The PCC/RORO business makes up 4 out of the top ten customers for Patrick stevedoring with annual revenue of $27 million. The role is to effectively manage these accounts, coordinating over 600 vessel calls and half a million vehicle movements every year.

Darling Harbour Sydney And Webb Dock East Melbourne

Responsible for the planning and supervision of stevedoring and site operations. Key responsibilities included the planning and allocation of labour and equipment to ensure vessel and yard operations were completed safely and to client expectations. I was responsible for the direct management of contractors, Team Leaders and employees to ensure practices were compliant with Patrick OH&S policies and within the provisions of the certified agreements.

Third Officer with BHP Transport sailing aboard the “Iron Whyalla” a bulk carrier trading between Australia, Japan and Taiwan. Duties included keeping navigational and cargo operation watches, supervising crewmembers, vessel mooring, maintaining all fire fighting, life saving and medical equipment in compliance with International Maritime regulations.

Master Of Business Administration (M.B.A.), Leadership And Communication

Bachelor Of Business (Maritime And Logistics Management), Maritime Studies, Distinction

Graduating with distinction I received the BHP Transport Prize for best Bachelor of Business student in any year. Along with my studies I.

Diploma Of Nautical Science

Bachelor Of Business (Maritime And Logistics Management), Distinction