- Cultivate and inspire a culture that is aligned with Elevations’ values and inspires excellence.- Coache and motivate the branch locations within my region to behaviors and activities in support of financial sustainability, members’ financial needs and delivering world class experiences embodying a “service first” mentality.- Provide leadership in sales management coaching and support to branch managers and staff to achieve business goals and annual budget for the branch.- Implement strategies and tactics to increase member loyalty and market share within the region in partnership with Marketing, Business Development, Learning and Development and the VP of Branch Network.- Partner with Retail Experience on new initiatives and updates as it relates to process improvement,- Actively contribute to the Consumer Lending and Move and Manage Money Value Stream sessions on a monthly basis including analysis of region’s results, trends and overall performance.- Reviews metrics, audits, and error management reporting to ensure operational excellence and compliance with policies, procedures and process are achieved in the regional branch locations.- Through consistent and regular branch visits. create a positive and stimulating environment for employees’ growth and member enrichment by fostering an environment of innovation and learning.- Participate in community activities, charitable activities, and other service programs to develop goodwill and new business.- Function as primary point of contact for internal partners including but not limited to Learning and Development, Business Intelligence, Wealth Management, Mortgage, and Business Banking within each region.- Adhere to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Joined Huntington Bank as part of their acquisition of TCF National Bank.

• Responsible for team morale, mission effectiveness and completion, and maintaining highly sensitive equipment.• Coordinated and planned training for team with command of supported units leading up to and during deployment in order to ensure seamless integration into their SOP's. • Effectively communicated with Officers and Senior Enlisted Non-Commissioned Officers in order to ensure understanding of team capabilities.