Adam Markos Email & Phone Number

United States

- Provide post go-live support, investigate system issues, deliver solutions with comprehensive instructions for further issue resolution and prevention, ensuring minimal disruption to client operations- Maintain weekly touchpoints with client directors, discuss new system configurations, resource allocations, and project progress to ensure alignment and transparency with client objectives- Architect procedural and development solutions, design and test comprehensive solutions toensure positive impacts on both upstream and downstream processes, enhancing overallsystem efficiency- Configure detailed documentation and testing scripts, develop extensive documentation andtesting scripts that accurately reflect current system processes, setup changes, proceduralupdates, and development enhancements- Impart user training and development, provide thorough training and development sessions onkey business processes, empowering users to effectively utilize the system in their roles

Orange County, California Area

-Implementation of Oracle's JD Edwards EnterpriseOne and Salesforce Sales Cloud solutions to enterprises, enabling successful adoption and realization of significant business value through the conversion from legacy ERP/CRM systems-Provide support for client-specific business intelligence solutions and integrations and develop legacy system proficiencies as necessary-Conduct requirement analysis, design, development, testing, implementation, and delivery of configured solutions through applications, tools, and reports to streamline key business processes and anticipate potential impacts across the enterprise-Collaborate with internal and external teams from associates to C-suite to ensure efficient workflow visibility and goal achievement-Host client workshops to transfer knowledge and engage end-users using onsite and remote collaborative digital assets-Analyze complex client issues and provide effective remediation through engagement with internal and external teams, ensuring streamlined communication and coordination for efficient problem-solving-Lead regularly scheduled meetings with client administrative staff to prioritize development-related enhancements and bug fixes while maintaining workstream tasks and driving systematic action-Develop procedural documentation to support end-user functions-Design effective marketing communications, including press releases, social media posts,website development, and media objects

South Orange County, California Area

-Drive and manage complex sales of business solutions, HR outsourcing, software, and cloud-based solutions for the small to mid-sized business market space-Establish and manage strategic partnerships to build revenue-rich relations with more than 155 professional industry contacts-Partner with service to ensure appropriate client management and maintain recurring business from key accounts-Mentor new sales team hires in technical and operational aspects-Develop procedural efficiencies and coordination among the South Orange County districtutilizing Salesforce Sales Cloud

-Serve as the primary point of contact for more than 30 strategic account executives and 100 field leads, while building and maintaining a trusted advisor relationship with key accounts to secure future business-Ensure timely and successful delivery of goods to more than 50 client sites per week through consistent communication with suppliers and shipping partners-Identify and capitalize on territorial growth opportunities and collaborate with the sales team to achieve growth through cost reductions, training, and inventory control measures