Overseeing the end-to-end launch process, ensuring successful handoff of buildings after operational readiness testing. Managing relationships with various stakeholders within the GES Launch Team. Coordinating with GES and Operations to exceed launch standards for new sites or expansions. Analyzing existing processes to identify defects and opportunities for improvement. Compiling and managing weekly project metrics, and driving optimization efforts both within and outside the launch process.Additionally,I lead develpopment of strategies within the IXD nodes' success that is built around intentional, targeted, and consistent engagement across all levels of the team. -Inbound Transportation-Downstream facility Savings-Defect Reduction-Flow Control-Outbound Shipping Savings

Overseeing the end-to-end launch process, ensuring successful handoff of buildings after operational readiness testing. Managing relationships with various stakeholders within the GES Launch Team. Coordinating with GES and Operations to exceed launch standards for new sites or expansions. Analyzing existing processes to identify defects and opportunities for improvement. Compiling and managing weekly project metrics, and driving optimization efforts both within and outside the launch processWithin the Storage and Distribution Center network, deliver updates, assess performance, discuss key programs, and evaluate product capabilities necessary to meet the target inventory cube share.

Delivering network capacity by ensuring the site is designed and the Operation is trained based on best-in-class standards through stakeholder coordination and audit mechanisms. I prepare the Operation to deliver to safety, people, quality, volume, environmental, capacity and cost expectations. Categorized into 6 umbrellas, I provide the following deliverables:I. People Readiness• Recruiting• Onboarding• People Development• Sortation Bootcamp• Away Team• Short Term Assignment (STA)• Bin Meister Training• Launch Site Recruiting• GM 1:1II. Physical Setup and Readiness• Building Requirement Specifications (BRS)• Capital Acquisition Request (CAR)• Label Packages• Design & Drawing - Module Design Guide• Design & Drawing - Module Design List• Design & Drawing - Composite• Sortation Set Up, Testing, and Configuration• Operational Readiness Testing (ORT)• POD Transfer ExecutionIII. Virtual Setup and Readiness• Simple Node Ordering Workflow (SNOW)• Capacity & Storage Configuration• Process Testing• Vendor CampaignIV. Stakeholder Coordination and Escalation• Labor (Ramp) Planning• Road To Launch (RTL)• Phasing• PLM Post CAR Change Process V. Post-Launch Support• My FC• Launch PlaybookVI. Continuous Improvement• Bin Configuration Network SME• Module Change Cycle• New Initiative Integration• CALL (Center of Amazon Lessons Learned)• Launch Projects• Tool Development & Maintenance• Holiday / Prime Day PlaybookI seek to rapidly drive operational success by coordinating and leading stakeholder groups to meet Amazon standards for the launch of new buildings, application of best practices, and development of new processes. I align our efforts with our Engineering Partners, Support Teams, Operational Leaders, and Associates to deliver turn-key solutions for our customers and drive toward Benchmark rates within 90 days.

I. Continue to earn the trust of our customers and partners by providing world-class turn-key launches. (Earn Trust, Deliver Results).II. Listen to our customers, action lessons learned and rapidly communicate with continuous improvement groups to synchronize best practices across the new launch network. (Are Right a Lot).III. Focus on serving global Operations teams, our Engineering Services partners, cross-functional teams, and Amazon customers around the world. [Earn Trust, Customer Obsession].IV. Focusing on Inclusion and diversity, hire and develop a team of operational experts that continually raise the bar. This will serve as a springboard for the careers of these leaders. (Hire and Develop the Best).V. Proactively work to avoid launch execution misses by rigorously auditing and analyzing the launch process, focusing on continuous improvement, and looking around corners. (Bias for Action, Deliver Results, Invent and Simplify, Think Big).VI. Focus on standardizing the ambiguous and assume ownership of the new launch process where ownership is undefined. (Ownership, Invent and Simplify, Insist on the Highest Standards).VII. Ensure leadership teams in new launch sites have the most effective training and information in order to be successful in their roles. (Customer Obsession, Hire and Develop the Best).VIII. Partner with global stakeholders to implement and improve processes with a focus on Safety and Quality.

Solving the complex challenges of driving innovation to enable new FCs to quickly hit benchmark metrics while operating at full capacity.

Focused on supporting the expansion and growth of our ultra-fast grocery business that fulfills customer orders for delivery in 1 & 2 hours.Design, develop, and maintain of plans, tools, and techniques to enable the rapid, high-quality, efficient implementation of the program.· Create and maintain a cohesive, coordinated plan to deliver the product that meets the business priorities within budgetary and product requirements· Collaborate and partner across the organization to develop best practices for functions and advocate for improvements in enterprise-wide tools· Own identification and resolution of cross-functional issues that impede schedules, and develop plans and strategies to mitigate schedule and service quality risks, documenting and escalating business concerns in project status reports via communications with other key stakeholders· Ensure that business priorities, technology, and resources are aligned· Orchestrate the test and ramp up of the service, resulting in a successful category management· Present findings to large groups, both internally and externally· Utilize the understanding and empathy for business objectives, to continually align projects with objectives and seek to deliver business value

Focused on supporting expansion and growth of our ultra-fast grocery business that fulfills customer orders for delivery in 1 & 2 hours

Within a fast-paced and complex business environment, I represent the voice of customer and make sure that we deliver the best quality. Inventory Control (IC), which carries out analysis/research to understand and correct any variances in our inventory, and Quality Assurance (QA), which audits how well we are sticking to agreed processes and highlight any discrepancies.Oversee the quality of the service we deliver and verify compliance to our high standards. The extent of responsibilities will include but not be limited to:-Maintain health and safety standards within area and promote a positive health and safety culture on site.-Monitor KPIs in regards of Quality and Inventory transaction integrity accuracy (e.g. stock accuracy and shipment accuracy) on site and provide feedback to operations.-Review and analysis of customer defect data with development of corresponding action plans to reduce defects.-Develop and execute daily, weekly and monthly action plans that increase quality, inventory accuracy and service.-Partner with the management line in the communication of policies and procedures surrounding Inventory Control & Quality Assurance and follow up to ensure compliance and consistency.-Manage a site based Inventory Control/Quality Assurance team.-Carry out supervisory responsibilities in accordance with the organization's policies and procedures, to include: full accountability for setting and meeting operational goals; planning and forecasting; assigning & directing work; appraising performance; rewarding and disciplining employees.-Understand the system and processes within the site and provide expertise to problem solving..

-West Coast Operations-Facilitating relationships with external business partners, understanding of basic goals, drivers & metrics-Diving deep into vendor issues, gathering, analyzing & sharing data to help push data-driven business decisions-Participating in the coordination of new vendors’ on-boarding, contributing to set expectations & facilitating discussion using a preset agenda-Acting as one point of contact & trainer for offshore team members and local teams, identify issues & make sure that they are addressed, documented & resolved in a timely & professional manner-Proactively scoping, participating in & delivering small local scale projects. Making define, clear briefs & road maps, setting the expectations of stakeholders effectively-Support projects with future roll-out/constraints in mind-Auditing & supporting quality/efficiency of service processes, analyzing & fixing root cause-Serve as an innovative center of excellence, working on catalogue pilots, testing new initiatives-Providing value-added recommendations to enhance systems & programs-Operating with considerable autonomy, frugality & discretion, working efficiently with good prioritization & judgment. Help identify & evaluate potential risks & contribute to determine appropriate corrective action-Communicating & collaborating effectively with peers & management. Sharing knowledge with others (both verbally and in writing), within & outside the team-Responding promptly & accurately to questions from both customers & internal business partners, including leadership teams. Escalating issues promptly & appropriately when necessary.-Development of data collection processes & data management systems-Maintenance of data integrity (0% error rate)-Designing of queries, compiling of data, & generation of reports in MS Excel-Charting and graphing of data for reporting purposes-In depth research of defect trends-Data collection & entry as needed-Data mining & problem solving

Network launch team-Provide Amazon Fresh customers in the San Francisco Bay Area with a great ordering experience.-To sustain a business that delivers a high quality product in terms of customer satisfaction and safety-Leader development, associate engagement, adherence to network policies, relentless drive on execution, and sharing best practices with our peer sites.-Train managers and associates.-Have a formal discussion with all new hires on their first day to emphasize the importance of being aware and taking ownership.-Setting up the building

-Facilitating relationships with external business partners, understanding of basic goals, drivers & metrics-Diving deep into vendor issues, gathering, analyzing & sharing data to help push data-driven business decisions-Participating in the coordination of new vendors’ on-boarding, contributing to set expectations & facilitating discussion using a preset agenda-Acting as one point of contact & trainer for offshore team members and local teams, identify issues & make sure that they are addressed, documented & resolved in a timely & professional manner-Proactively scoping, participating in & delivering small local scale projects. Making define, clear briefs & road maps, setting the expectations of stakeholders effectively-Support projects with future roll-out/constraints in mind-Auditing & supporting quality/efficiency of service processes, analyzing & fixing root cause-Serve as an innovative center of excellence, working on catalogue pilots, testing new initiatives-Providing value-added recommendations to enhance systems & programs-Operating with considerable autonomy, frugality & discretion, working efficiently with good prioritization & judgment. Help identify & evaluate potential risks & contribute to determine appropriate corrective action-Communicating & collaborating effectively with peers & management. Sharing knowledge with others (both verbally and in writing), within & outside the team-Responding promptly & accurately to questions from both customers & internal business partners, including leadership teams. Escalating issues promptly & appropriately when necessary.-Development of data collection processes & data management systems-Maintenance of data integrity (0% error rate)-Designing of queries, compiling of data, & generation of reports in MS Excel-Charting and graphing of data for reporting purposes-In depth research of defect trends-Data collection & entry as needed-Data mining & problem solving

- Allocating labor- Lead meetings - Assigning job duties- Communicating with internal and external partners- Inbound/Quality Check; grading (taste/sensory check), receive overage- Trouble ticketing – deep dive root cause analysis - Provide on the job training for associates- Mentor, train, and develop associates - Manage and execute sanitation processes, adhering to strict safety and quality standards - Manage daily credits with detailed rejection reasons and communicating with corporate - Standard Operating Procedures, Execute receive SOP's and applying quality control standards and processes. Review and update SOP documentation for areas as required.- Inventory adjustments; Manage and execute inventory adjustment processes applying to product expiration standards. Provide inventory adjustment details to corporate based on qualifying thresholds.- Analyze and determine root cause of all inventory adjustments. Prioritize inventory adjustment research based on severity.- Conduct regular inventory quality control checks applying to quality standards- MS Excel work- Move product using radio frequency scanners and programs - Analyze and determine any needed cycle counts to correct errors found during adjustment research- Provide feedback to process owners with root cause analysis, and participate in Operational Excellence initiatives

AmazonFresh eCommerce Operations-Responsible for executing and proving support to the Site Leader for standard operating procedures related to food categories including Produce, Deli, Bakery, Meat, Seafood, and other processed foods. The overarching charge for this is to ensure the Fulfillment Center is stocked with the appropriate amount of high quality products to meet customer demand for the operations team to pick. -Apply practices around sanitation, temperature control, receiving, stowing, and removal methods to maintain wholesomeness and quality and will guide area associates in applying these practices.

Majority of time spent using independent judgment to make employment related decisions or effectively recommend such decisions, to hire, promote, transfer, discipline, suspend, discharge, reward, or otherwise engage in resolving Researcher and analyze potential or existing process breakdowns and works with necessary Partners to identify and solve problems Responsible for training School of Retail Management (SORM)/Leadership (SORL) trainees Responsible for large product assortment and higher sales volume Responsible for the overall direction, coordination and evaluation of the department Develop and leads a retail sales team to provide customer service at the highest level in all areas Effectively promotes services/products to maximize sales Ensure highest level of quality and presentation in products and services Ensure availability of seasonal items Prepare work schedules for department Order product to maintain inventory Monitor department budget and payroll including product, labor, and expenses Execute merchandising programs Promote marketing and store events through powerful planning and merchandising Achieve department financials Provide direction, training, and feedback to all department personnel Ensure that all government and company regulations and standards for product freshness, safety, refrigeration/sanitation are metProven Sales Accomplishments: Earned consistent commendations for exemplary sales increase over last year Record Store Sales in Produce Developed computer-based floor plans that helped in strategically merchandise product to increase sales and gross profit Repeated Highest Daily Sales Increase in region Repeated Highest Weekly Sales Increase in region Consistent Top 1/3 in Lowest Shrink, Gross Profit, and Gross Revenue in region Earned "Safe Food" Award for Highest Food Safety audit scores in the entire company