Adam Nash

Adam Nash Email and Phone Number

Head of Operations @ Heartcore Pilates
United Kingdom
Adam Nash's Location
United Kingdom, United Kingdom
About Adam Nash

Driven by a passion for excellence and a track record of strategic leadership, I bring 30 years of experience across facilities, operations, sales, and marketing.Having worked with both big brands and independents, I’ve consistently delivered success in senior leadership roles, excelling at board level, strategy, P&L management, and client liaison. Currently, I contribute to United Fitness Brands, overseeing 18 locations including Barrecore, Boom Cycle, KOBOX Boxing, Reformcore, and triyoga.My journey is defined by a commitment to quality and innovation. From enhancing operational efficiency to driving sales growth, I thrive on turning challenges into opportunities.♦ Spearheaded group restructure, managing 68 employees and senior management.♦ Achieved £232,000 payroll savings and increased third-party rental income by £90k in a single year.♦ Boosted Google reviews from 3.8 to 4.4 by implementing new brand standards.♦ Enhanced health and safety performance to 97% at Macdonald Hotel and Resorts.♦ Improved membership base by 27% and spa yield to £1.4k per room weekly.Throughout my career, I’ve focused on creating value and fostering growth. Whether it’s through innovative procurement processes or effective budget management, I aim to drive success and exceed expectations.I am passionate about leading teams and supporting professional development. My roles have always emphasized people management, and I believe that a motivated team is key to achieving outstanding results.In addition to my professional life, I enjoy sailing, scuba diving, and tennis, which keep me grounded and energized.Feel free to reach out if you’d like to connect or discuss how we can collaborate for future successes.

Adam Nash's Current Company Details
Heartcore Pilates

Heartcore Pilates

View
Head of Operations
United Kingdom
Website:
heartcore.co.uk
Employees:
50
Adam Nash Work Experience Details
  • Heartcore Pilates
    Head Of Operations
    Heartcore Pilates
    United Kingdom
  • United Fitness Brands
    Operations Director
    United Fitness Brands May 2024 - Present
    Greater London, England, United Kingdom
    In my role as Operations Director for United Fitness Brands, I am responsible for leading strategic initiatives that drive operational efficiency and growth across the company's diverse portfolio of 18 studios. Reporting directly to the Chief Operating Officer, I work closely with the senior leadership team to ensure that all operational aspects align with the company’s vision and goals. My focus is on innovation, excellence, and the seamless functioning of all operational processes.♦ Directed strategic initiatives to enhance the overall operational efficiency.♦ Spearheaded operational excellence programs across all studio locations.♦ Developed and implemented innovative strategies to drive business growth.♦ Ensured seamless integration of all operational processes.♦ Collaborated with senior leadership to align operational goals with company objectives.♦ Enhanced operational policies to support and promote company vision.♦ Fostered a culture of continuous improvement and innovation within the organization.
  • United Fitness Brands
    Head Of Safety And Engineering
    United Fitness Brands Feb 2024 - May 2024
    Head of Safety and Engineering, I played a pivotal role in ensuring that United Fitness Brands maintained the highest standards of safety and engineering across all operations. My responsibilities included developing and enforcing safety protocols, leading engineering projects, and collaborating with various teams to create a safer and more efficient work environment. My leadership contributed significantly to maintaining a high level of safety and operational excellence.♦ Ensured strict compliance with all health and safety regulations.♦ Led engineering initiatives to improve operational efficiency.♦ Managed safety protocols to protect employee well-being.♦ Implemented engineering solutions to optimize studio performance.♦ Worked closely with cross-functional teams to uphold safety standards.♦ Developed and enforced comprehensive safety policies and procedures.♦ Conducted thorough safety audits to identify and mitigate potential risks.
  • United Fitness Brands
    Head Of Quality
    United Fitness Brands Mar 2022 - Feb 2024
    London Area, United Kingdom
    I am tasked with overseeing the management and maintenance of United Fitness Brands' estate and facilities. Reporting to the Chief Operating Officer and working within a senior leadership team, I am accountable for delivering quality services across our portfolio of 18 studios. My role encompasses ensuring operational efficiency, supporting sales growth, controlling costs, and maintaining compliance with industry standards.♦ Accountable for the day-to-day operations of the head office.♦ Ensured group-wide compliance with health and safety standards.♦ Supported sales growth while effectively controlling operational costs.♦ Designed and implemented Normal Operation Procedures.♦ Managed a £1.2m budget for both soft and hard services.♦ Developed, implemented, and enforced brand standards across all facilities.♦ Oversaw the design, implementation, and management of health and safety policies.♦ Responsible for the group's food hygiene policy and its deliverables.♦ Managed facilities management, including O&M, sub-contractors, and the in-house team.♦ Accountable for HR workflow and key performance indicators (KPIs).♦ Managed the budget and delivery of capital expenditure and new build projects.♦ Ensured an efficient supply chain, delivering the best service at optimal costs.♦ Led a major group restructure involving 68 employees, including senior management.
  • Triyoga Uk
    Head Of Operations
    Triyoga Uk May 2017 - Mar 2022
    Played a crucial role in driving the company's strategic vision and operational excellence. Reporting directly to the CEO and collaborating with the senior leadership team, I was responsible for managing seven departments, overseeing a substantial budget, and leading key projects that significantly contributed to the company's growth and efficiency. My leadership ensured the seamless integration of new acquisitions, substantial cost savings, and enhanced customer satisfaction.♦ Managed seven departments, including five centers, customer services, and the facilities team.♦ Led the project team for two new acquisitions, resulting in a £4 million investment.♦ Supervised a team of seventy-two employees, not including teachers and therapists.♦ Administered an annual budget of £4.3 million.♦ Restructured the business, achieving £232,000 in payroll savings.♦ Implemented a procurement process saving £134,000 annually through new contracts.♦ Increased third-party rental income by £90,000 in 2018/2019.♦ Designed and introduced brand standards, boosting Google reviews from 3.8 to 4.4.♦ Deployed an in-center Leisure Management System with 115 Standard Operating Procedures.♦ Managed five café operations generating £350,000 in annual income.♦ Rolled out a new sales process and CRM system, enhancing sales performance.
  • Macdonald Hotels & Resorts
    Regional Leisure & Spa Manager
    Macdonald Hotels & Resorts Nov 2012 - May 2017
    Oversaw all commercial and operational aspects for seven sites, driving revenue growth, enhancing customer experience, and maintaining high standards of health and safety. My leadership resulted in increased memberships, improved mystery shop scores, and higher spa yields, significantly contributing to the region's financial success and operational excellence.♦ Oversaw commercial and operational management for seven sites.♦ Achieved an annual turnover of £4.6 million and a profit of £1.9 million.♦ Boosted regional memberships by 27%.♦ Enhanced spa yield per room to £1,400 per week across 39 rooms.♦ Improved membership mystery shop scores from 46% to 98% year-over-year.♦ Increased spa mystery shop scores from 36% to 97% year-over-year.♦ Attained a 97% health and safety performance, ranking third in the group out of 54 sites.
  • Cupcake Mum
    Head Of Sales And Operations
    Cupcake Mum Apr 2011 - Nov 2012
    I was instrumental in driving sales growth and operational efficiency. Reporting to the Managing Director and Board, I was accountable for sales, procurement, and maintaining high standards of health and safety. My efforts led to a significant increase in membership, enhanced spa income, and improved profitability through strategic operational improvements and cost reductions.♦ Reported to the Managing Director and Board, overseeing all sales lines.♦ Managed company procurement, standards, health and safety, and technical aspects.♦ Achieved an annual turnover of £1.4 million.♦ Grew the membership base by 12%, reaching 2,400 members.♦ Increased spa income by 16% through new third-party booking platforms and packages.♦ Improved profitability by reducing payroll by 25% through operational efficiencies.♦ Reduced expenditure in café and spa operations by 30%.♦ Secured 5-star food hygiene ratings from EHO.
  • Harrow Leisure Centre, Hatch End Swimming Pool, And Bannister Sports Centre
    Area Manager
    Harrow Leisure Centre, Hatch End Swimming Pool, And Bannister Sports Centre Feb 2007 - Apr 2011
    Area Manager for Harrow Leisure Centre, Hatch End Swimming Pool, and Bannister Sports Centre, I was responsible for delivering the sports and leisure strategy, managing client relationships, and driving revenue growth. My role involved overseeing multiple sites, improving health and safety compliance, and launching new fitness facilities. These efforts resulted in significant improvements in membership, participation, and financial performance.♦ Delivered sports and leisure strategy across multiple sites.♦ Managed client relationships to ensure satisfaction and retention.♦ Increased contract turnover from £2.2 million to £2.8 million per annum.♦ Grew direct debit membership base by 11% year-over-year, reaching 4,256 active memberships.♦ Boosted swim school participation by 20% year-over-year.♦ Improved health and safety compliance, ranking from 68th to third in the UK.♦ Increased income from functions and events by 30%.♦ Launched the company’s first Technogym 122-station fitness suite with a £0.25 million investment.
  • Marriott Hotels
    Leisure Club General Manager
    Marriott Hotels Nov 2005 - Feb 2007
    I Played a key role in driving membership growth, enhancing operational standards, and implementing new revenue lines. My leadership and strategic initiatives significantly improved audit scores and customer satisfaction, leading my team to achieve recognition for service excellence.♦ Increased memberships from 651 to 989.♦ Enhanced club operations and sales standard audit score from 58th to joint third in the UK.♦ Improved International Brand Standards audit score from 88% to 100%.♦ Implemented new revenue lines, including swim school, beauty therapy, personal training, and class revenue.♦ Held full P&L accountability, ensuring financial health and performance.♦ Led the team to be awarded Department of the Year for Service Excellence in 2006.♦ Streamlined the collection of membership pro-rata and monthly direct debit debtors.
  • Leisure Connections, St Albans Council
    General Manager
    Leisure Connections, St Albans Council Aug 2004 - Nov 2005
    General Manager for Leisure Connections, St Albans Council, I oversaw all aspects of leisure center management, ensuring high standards of service delivery and operational efficiency. My role involved leading teams, managing budgets, and implementing strategies to enhance customer experience and financial performance.♦ Managed overall operations and service delivery at the leisure center.♦ Developed and executed strategies to improve customer satisfaction and engagement.♦ Led a team to achieve high standards of performance and service.♦ Managed budgets to ensure financial sustainability and growth.♦ Implemented operational improvements to enhance efficiency.♦ Fostered a culture of excellence and continuous improvement.♦ Ensured compliance with health and safety regulations and standards.
  • Leisure Connection, Wokingham Council
    Area Sales Manager
    Leisure Connection, Wokingham Council Mar 2003 - Aug 2004
    I was responsible for leading sales initiatives, managing client relationships, and driving revenue growth. My strategic approach and leadership skills helped enhance sales performance, client satisfaction, and overall business development, contributing to the company's success in a competitive market.♦ Developed and executed effective sales strategies to achieve revenue targets.♦ Managed and nurtured client relationships, ensuring high levels of satisfaction.♦ Increased contract sales turnover through targeted marketing and sales efforts.♦ Identified new business opportunities and expanded the client base.♦ Conducted market analysis to identify trends and adapt sales strategies accordingly.♦ Collaborated with cross-functional teams to align sales efforts with business objectives.♦ Provided training and support to the sales team, enhancing their performance and productivity.
  • David Lloyd, Reading And Maidenhead
    Sales Manager
    David Lloyd, Reading And Maidenhead May 2001 - Mar 2003
    A pivotal role in increasing membership sales, developing marketing campaigns, and improving customer retention. My efforts resulted in significant membership growth and enhanced brand visibility, contributing to the overall success of the clubs.♦ Increased membership sales through effective sales and marketing strategies.♦ Developed and implemented successful marketing campaigns to attract new members.♦ Enhanced customer retention by implementing member engagement programs.♦ Analyzed sales data to identify trends and adjust strategies accordingly.♦ Provided exceptional customer service to ensure member satisfaction.♦ Collaborated with the management team to align sales goals with business objectives.♦ Trained and mentored sales staff, improving their skills and performance.
  • Old Thorns Golf & Country Club
    Golf And Leisure Manager
    Old Thorns Golf & Country Club Jan 2000 - May 2001
    Managed all aspects of golf and leisure operations, increased membership, and improved customer satisfaction. My leadership and strategic initiatives helped enhance the overall member experience and drove the club's growth and success.♦ Managed daily operations of golf and leisure facilities, ensuring smooth functioning.♦ Increased membership through targeted marketing and promotional activities.♦ Enhanced customer satisfaction by improving service quality and member engagement.♦ Developed and implemented programs to attract and retain members.♦ Collaborated with the management team to set and achieve business goals.♦ Conducted market research to stay updated on industry trends and adjust strategies.♦ Trained and supervised staff, ensuring high standards of service delivery.
  • Miracles Health And Fitness Club
    General Manager
    Miracles Health And Fitness Club Mar 1997 - Jan 2000
    All club operations, increased memberships, and implemented programs to enhance the member experience. My leadership and innovative approach contributed to the club's growth, member satisfaction, and overall operational excellence.♦ Oversaw all aspects of club operations, ensuring efficient and effective functioning.♦ Increased memberships through strategic marketing and sales initiatives.♦ Implemented programs and activities to enhance member engagement and satisfaction.♦ Developed and executed business plans to achieve financial and operational goals.♦ Ensured high standards of cleanliness, maintenance, and customer service.♦ Managed budgets and financial performance, ensuring profitability.♦ Led and motivated a team of staff, fostering a positive and productive work environment.

Adam Nash Education Details

  • Highbury College
    Highbury College
    Leisure Management
  • Highbury College
    Highbury College
    Leisure Studies

Frequently Asked Questions about Adam Nash

What company does Adam Nash work for?

Adam Nash works for Heartcore Pilates

What is Adam Nash's role at the current company?

Adam Nash's current role is Head of Operations.

What schools did Adam Nash attend?

Adam Nash attended Highbury College, Highbury College.

Who are Adam Nash's colleagues?

Adam Nash's colleagues are Laura Montis, Tim Chew, Jade Coop, Kerry Budd, Ashleigh Stirling, Lisa Giardino, Jennifer Watts.

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