Adam Novak, Ma, Cpps Email & Phone Number

Okemos, Mi

As the Director of Safety Initiatives at the MHA Keystone Center, I oversee all aspects of the Patient Safety Organization (PSO), a specialized arm of the greater Keystone Center dedicated to collecting, analyzing and learning from adverse event reporting data. I lead a dynamic team of safety professionals in a variety of initiatives that examine adverse events and inform the development of recommended practices and tools to mitigate future harm. My responsibilities focus primarily on the strategic planning of patient safety activities to ensure continued improvement across the healthcare continuum. In my role, I supervise the development and deployment of patient safety improvement efforts within the scope of high reliability, requiring the close study and application of federal protections under the Patient Safety and Quality Improvement Act (PSQIA). I help establish partnerships with various governmental agencies at the state and federal levels along with private organizations. Furthermore, I provide team leadership support and guidance in the design and deployment of innovative patient safety solutions.

Okemos, Mi

In my role as the Manager of Patient Safety & Quality at the MHA Keystone Center Patient Safety Organization (PSO), I am charged with ensuring that the PSO operates efficiently and effectively. I manage the secure analysis of both quantitative and qualitative adverse event reporting data, the administration of patient safety culture surveys, and the coordination of in-person and virtual educational events. Other duties include establishing yearly PSO goals and metrics, overseeing membership retention and growth strategies, strengthening partnerships with internal and external groups and delivering both state and nation-wide presentations.

Okemos, Mi

As a Project Coordinator for the MHA Keystone Center, I assist with the development and implementation of patient safety culture efforts within each core collaborative. I also coordinate the coaching activities for the CUSP 4 MVP-VAP national collaborative for ventilated patients, as well as assist with the implementation of the MHA Keystone: Pain Management collaborative.

Okemos, Mi

Master Of Arts (M.A.), Health & Risk Communication

Bachelor Of Arts (B.A.), Communication With A Specialization In Public Relations