Director, Personal Lines Product Marketing
CurrentManaged the product marketing team for Nationwide’s $9B consumer insurance portfolio including traditional auto, property, and powersports and new technology-based product solutions including auto telematics, smart home devices, and identity theft• Led strategic cross-functional project for Personal Lines to redefine customer segmentation, value proposition, positioning, and messaging in market • Conducted primary research, market research, user experience research and competitive analysis to shape product strategy and digital experience for agents and consumers• Launched new campaigns in B2B agent channel and B2C direct channel that utilized full spectrum of marketing tactics including upper and mid funnel advertising, Salesforce enabled automated journey nurture paths, thought leadership content and SEO pages, etc.• Launched new thought leadership platform for Personal Lines focused on delivering interesting risk management content to drive earned media, elevate perception of Nationwide's expertise, and provide lead-ins for nurture paths to acquire and deepen relationships with agents