Initially appointed as Compliance Officer for RBC Treasury Services, and additionally responsible for Aviva Investors Jersey Unit Trusts Management Ltd and 7 unclassified expert funds in 2016. Appointed as designated Compliance Officer for RBC (Channel Islands) Ltd, Jersey Branch in 2017, with additional responsibility for LaSalle Investment Management (Jersey) Ltd and associated funds in 2018 and RBC Investment Solutions (CI) Ltd in 2020. Appointed as Company Compliance Officer for the new RBC… Show more Initially appointed as Compliance Officer for RBC Treasury Services, and additionally responsible for Aviva Investors Jersey Unit Trusts Management Ltd and 7 unclassified expert funds in 2016. Appointed as designated Compliance Officer for RBC (Channel Islands) Ltd, Jersey Branch in 2017, with additional responsibility for LaSalle Investment Management (Jersey) Ltd and associated funds in 2018 and RBC Investment Solutions (CI) Ltd in 2020. Appointed as Company Compliance Officer for the new RBC (Channel Islands) Ltd, Jersey Bank in 2021.Identify and manage compliance risk across the regulated businesses, ensuring full adherence to Group Compliance Policy Framework as well as local regulatory requirements. Establish and maintain strong relationships with senior business and functional stakeholders, including banking, custody, treasury, credit, sales and relationship management, and marketing to ensure open lines of communication regarding business objectives and the impact on compliance. Address issues identified through complaints, compliance monitoring, internal audit, external regulatory reviews and training, and document evidence-based solutions and results.◼️Serve as Resilience Champion within the CI compliance team and member of the Resilience Committee, producing a number of insightful blogs published across RBC focusing on resilience. ◼️Supported the merger of RBC Treasury Services Ltd into RBC (Channel Islands) Ltd in 2018, mapping controls and updating procedures.◼️Contributed to the restructure of a Jersey branch, into a fully-fledged Jersey bank along with successful integration of an external investment business into the newly formed bank, Nov 2021.◼️Attend external Conduct for Business Sub Committee for the Jersey Bankers Association, chairing the May 2020 event. Show less

Nov 2008 to Aug 2013: Compliance ManagerEngaged to assist the Head of Compliance in ensuring that business was conducted in full compliance with the Group Legal and Compliance Policy Framework, as well as all local regulatory requirements. Provided professional advisory, risk-based monitoring and compliance control services. ◼️Implemented and completed Global Key controls (Group) / Local Key controls (codes of practice) for the Investment, Banking and Trust businesses. Jan… Show more Nov 2008 to Aug 2013: Compliance ManagerEngaged to assist the Head of Compliance in ensuring that business was conducted in full compliance with the Group Legal and Compliance Policy Framework, as well as all local regulatory requirements. Provided professional advisory, risk-based monitoring and compliance control services. ◼️Implemented and completed Global Key controls (Group) / Local Key controls (codes of practice) for the Investment, Banking and Trust businesses. Jan 2007 to Oct 2008: Deputy Desk Head - Key Clients – UK Quality DeskResponsible for the management and trading of investments (buying / selling / quotes / query resolution / customer service / management reporting / compliance with local and UK regulations). Ensured that the back office met the requirements of the front office and that both teams continued along a path of improvement in terms of process and efficiency. ◼️Identified and sponsored enhancements in the working environment, ensuring that best practices were applied and risks were mitigated with a review of work practices to ensure maximum efficiency. Show less