Job Responsibilities• Assist in operating the help-desk, conducting follow-ups and managing tickets• Install, configure, and test computer hardware, operating systems andapplications• Follow diagrams and written instructions to repair a fault or set up a system• Support the roll-out of new applications and updates• Demonstrate a proactive approach to disaster prevention, best practices, andrecovery strategies• Setup new users’ accounts and profiles, dealing with… Show more Job Responsibilities• Assist in operating the help-desk, conducting follow-ups and managing tickets• Install, configure, and test computer hardware, operating systems andapplications• Follow diagrams and written instructions to repair a fault or set up a system• Support the roll-out of new applications and updates• Demonstrate a proactive approach to disaster prevention, best practices, andrecovery strategies• Setup new users’ accounts and profiles, dealing with password and accessissues as required• Research, test, and evaluate new technology• Recommend new ways to implement and deploy technology, secure systemsand enhance productivityQualifications and Skills• Graduated from or enrolled in a post-secondary Information Technology,Computer Science, or similar program• Knowledge of networking, switches and routing technologies• Knowledge of Windows/Linux operating systems• Knowledge of programming languages such as Python, C++, HTML and Java• Strong minute/note-taking skills• Excellent written and verbal communication skills• Ability to work independently, with impeccable multi-tasking skills• High degree of integrity and confidentiality when dealing with sensitiveinformation and materials• A team-oriented mentality with a friendly, positive and professional attitude Show less