Accurately and concisely communicating with other team members and more senior colleagues regarding complex technical issuesAttending face-to-face meetings with managersWorking efficiently in a team, as well as independently, to complete tasks under significant time pressureBuilding trust and strong working relationships with those in my team at all seniority levelsExperience in being regulated and subject to professional standards of ability and technical knowledgeInspecting and considering issues with internal parts of aircrafts and problem-solving in order to reach resolutionsPro-actively checking for issues not otherwise identifiedFollowing procedures and methodically checking against lists of tasks to ensure all requirements are metReading, understanding and signing required legal documentsRegular online training and continuation training keeping myself up to date and compliant with EASA regulations

Studying for qualifications and gaining practical experience concurrently Quickly learning new skills and ways of workingAwarded with an iPad for being Most Improved Apprentice 2015Achieved Advanced Level Apprenticeship in Engineering Manufacture and EAL Level 3 NVQ Extended Diploma in Aeronautical Engineering

Assisting customers with wayfinding around a new superstoreKnowledge of existing products, keeping up to date with the introduction of new products and promoting them to customersWorked as both cashier and on the floor as customer service representative

Achieving “Employee of the Month” award for Customer ServiceAssisting customers around a new enlarged store, listening to their needs and responding appropriately and helpfullyHelping disabled customers with their shopping and adapting my service accordingly