Adam Schlenker Email & Phone Number

Minneapolis, Mn, Us

St Paul, Minnesota, United States

• Monitor and perform installations, upgrades, and troubleshooting on 200 workstations including printers, servers, laptops, and phones.• Ran network lines, configured and installed 3 Network Video Recorders and 30+ Cameras across office and warehouse locations• Install and monitor anti-virus agents while also deploying 2 factor authentication to ensure data integrity, confidentiality, and availability• Procore administrator responsible for defining user access levels, configuring company level settings, configuringdefault project settings, and creating custom company reports.• M365 administrator in charge of group, user, and security management• Drone Deploy administrator responsible for compliance, configuration, registration of drones on the FAA website, prepare them for use, and set up Part 107 training for our CMs and ACMs. The drone program was for civil land work as well a construction progress monitoring • Administrator for all Line of Business applications such as but not limited to Pvsyst, Civil3D, Bluebeam, and Adobe Acrobat • Effectively communicated with critical departments such as HR and various management teams regarding time sensitive tasks such as onboarding and offboarding users • Created II Asset tracking program responsible for tracking 200+ workstations, phones, monitors, and other peripherals • Helped develop the processes to pull forensic images to the TrueNAS to protect company against legal liability • Prioritized time sensitive requests using our ticket monitoring system

Burnsville, Minnesota, United States

Support Desk Analyst at Ridgeview Medical Center• Serve as the first point of contact for clients seeking technical assistance over the phone or email• Perform remote troubleshooting through diagnostic techniques and pertinent questions• Determine the best solution based on the issue and details provided by clients• Review daily backup jobs and verify completion/success• Leverage the monitoring system to proactively identify devices that are down

Bloomington, Minnesota, United States

Custom Protection Officer at Xcel Energy | April 2020 - Present• Logged over 8 hours a day of patrols and security scans• Participated and passed monthly drills and inspections• Successfully scheduled and paid a team of 10 officers• Completed several federal and Xcel Energy trainings

Jerusalem, Israel

Staff Sergeant | December 2011 - December 2014• Monitored and maintained team’s logistical needs• Scheduled and partook in patrols, guard duty, and special missions• Participated in multiple operations and the 2014 Gaza War

Certificate, Cybersecurity, A+

Associate Of Science - As, Criminal Justice/Law Enforcement Administration