Adam Silva Email & Phone Number

Los Angeles, CA, US

Created the "QA Lead" initiative, which embedded QA members into the full life cycle of a project's development. This allowed QA to point out issues early, before dev work even started.Coordinated testing efforts on critical cross-team rollouts., such as ZipRecruiter's new Job Seeker Onboarding flow. Supervised and maintained strong leadership across 12 QA.

- Documented the User-Facing product, which was used as a source of truth for both Manual and Automation QA teams. - Wrote Test Plans and created a daily schedule to keep the entire QA team organized and efficient. - Absorbed the responsibility of a manager, in response to severe company headcount reduction.

Investigated accounts for potential bad actors daily, in order to ensure the safety of our Job Seekers.

Started the Internal triage ticket program which enabled customer service to efficiently report bugs. These improved reports created better communication to our Dev teams.

Camarillo, California, United States

Contributed to the development of Disney Interactive games, such as "Fantasia: Music Evolved" and "Disney Infinity 2", by playing the games from start to finish, looking for bugs and user experience issues.

Best Buy

I train employees both how to sell and provide excellent customer service while doing it. We strive to creat loyal customers that have a great experience everytime they come in. I also do a lot of problem solving, being the go-to guy for any problem throughout the store as well, whether it be an irate customer, a computer issue or money problems. Overall.

Education record

Associate, Visual Communications