Retail Operations Manager
Current• Providing operational support for a large in store team• Producing and analysing performance reports• Managing stock inventories • Managing stock levels and controlling shrinkage rates• Implementing new business solution systems and monitoring their performance • Managing stock deliveries and their efficient timing and organisation • Implementing store action plans• Planning and implementing cost reduction strategies and maximising productivity• Optimising and simplifying operational and administrative processes• Utilising forecasts to take decisions on the daily running of the business• Ensuring customer satisfaction at every stage of service and acting as a key contact for all problems and enquiries