Adam Smith

Adam Smith Email and Phone Number

Business and Product Group Manager @ Vail Resorts
Whistler, BC, CA
Adam Smith's Location
Whistler, British Columbia, Canada, Canada
Adam Smith's Contact Details

Adam Smith work email

Adam Smith personal email

n/a

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About Adam Smith

After many years experience in hotel, reservation and revenue management, information technology, graphic design, search engine optimization, telecommunications and travelling I am currently enjoying life in Supernatural British Columbia, Canada as a Business & Product Analyst for Whistler Blackcomb : Vail Resorts.My passion for all things 'tech' started when I enrolled in a Diploma of Information Technology (Interactive Multimedia) back in 1998. Working with such programs as MS Visual Basic, Adobe Photoshop and Illustrator and dabbling in basic HTML (notepad).After completing my education I was able to secure employment through until 2004 in search engine optimization, website design (Dreamweaver/Homepage) keyword analysis, banner design and advertising/paid search engine inclusion.Shifting from website and search engines, I branched out into the telecommunications sector and worked in sales and management for the next 3 years, dealing in mobile and internet technology.From 2010 - 2015 I was involved in the hospitality sector, front office management and finally Reservations and Revenue Management.Software used includes OPERA PMS and MyFidelio, RoomMaster PMS, RDP (Resort Data Processing) PMS, Levart Channel Manager and EZYield Channel Manager.Joining Whistler Blackcomb in 2015 I rediscovered my web design passion and keenly enrolled in and learned as much as I could about HTML5, CSS3, Javascript, Python and SQL.For the past 2 years I have managed 2-3 direct reports and led the Activities and Ancillary Line of Business for Product Operations, whilst spending time developing in SQL and PowerBI.I am a bubbly, energetic and enthusiastic individual looking to further my knowledge and build a strong foundation towards a career that leverages SQL and PowerBI skills.Thanks for taking the time to view my profile and if my experience interests you please join my network or contact me directly.

Adam Smith's Current Company Details
Vail Resorts

Vail Resorts

View
Business and Product Group Manager
Whistler, BC, CA
Employees:
9028
Adam Smith Work Experience Details
  • Vail Resorts
    Business And Product Group Manager
    Vail Resorts
    Whistler, Bc, Ca
  • Vail Resorts
    Business & Product Group Manager
    Vail Resorts Nov 2023 - Present
    Whistler, British Columbia, Canada
  • Vail Resorts
    Business & Product Senior Analyst
    Vail Resorts Jan 2020 - Nov 2023
    Whistler, British Columbia
  • Vail Resorts
    Business & Product Analyst
    Vail Resorts Jul 2017 - Jan 2020
    Whistler, British Columbia, Canada
  • Whistler Blackcomb Ski Resort, Inc.
    Business & Product Analyst
    Whistler Blackcomb Ski Resort, Inc. Oct 2015 - Jul 2017
    Whistler
  • Centre Plate Whistler
    Banquet Server
    Centre Plate Whistler Jun 2015 - Jun 2016
  • Aava Whistler Hotel
    Reservations And Revenue Manager
    Aava Whistler Hotel Jun 2013 - Nov 2014
    Whistler, Bc
    Revenue and Inventory management via OPERA PMS and MyFidelio software and 3rd party online travel agents via EZYield channel management software. Market segment reporting, forecasting, pace reporting and revenue reporting.Hotel package creation and website booking engine integration.Managing Reservations agents and ensuring accuracy in reservation entry.
  • Comfort Hotel Perth City
    Front Office Supervisor
    Comfort Hotel Perth City Aug 2012 - May 2013
    Perth, Australia
    - Supervision of Hotel Front Office and Reservations Department- Responsible for Hotel Inventory and Rate management- Software used: RoomMaster PMS and Levart Channel Manager- Responsible for Group bookings and Boardroom meetings- Managing and training new and existing Front Desk Agents- Front office tasks/check-ins/outs and FIT reservations/guest services and complaint management
  • The Crystal Lodge & Suites
    Manager On Duty
    The Crystal Lodge & Suites Jun 2009 - Apr 2012
    Whistler, Bc
    - Check in/out guests/groups/weddings and provide information about resort, amenities and activities- Managing and training new and existing Front Desk Agents to meet daily/monthly tasks and targets- Supervise Front Office during absence of upper management- Booking transport, activities and restaurant reservations and answering questions for resort guests - Create, adjust and cancel reservations over the phone, by email or fax and face-to-face using RDP (Resort Data Processing) PMS.- Be proactive in foreseeing and resolving guest issues prior to, during and at the end of their stay- Deliver excellent customer service to make sure guest needs and expectations are consistently met
  • Telstra
    Assistant Store Manager
    Telstra 2004 - 2007
    Cairns, Australia
    - Coaching, leading and developing staff- Driving sales and revenue targets- Communicating with senior staff, upper management, consumer and corporate customers- Allocating monthly/daily individual store targets, labour budgeting and forecasting- Performance managing poor performing staff- New and existing products and service research using internal Telstra systems, internet and official Telstra documentation- Researching, preparing and conducting sales team meetings (including Sales Focus Sessions, induction and in-store training)- Preparing and involvement in regional conference calls, targeting sessions and training- Preparing and conducting interviews for potential new staff- Operations/Administration such as daily/weekly/monthly reporting, new starter commencements, separations, time sheet approval, leave approval and scheduling- Achieving monthly sales targets, exceptional customer service and support, money handling, stock management and visual merchandising
  • Wild Lime Media
    Web Site/Seo Consultant
    Wild Lime Media 2003 - 2004
    Cairns, Australia
    - Create, design and modify client web sites- Optimise web site for enhanced search engine exposure- Search Engine advertising and promotion- Consult on all types of web site and internet related issues
  • Ineedhits
    Submit Pro Leader And Paid Inclusion Support Consultant
    Ineedhits 2000 - 2003
    Perth, Australia
    Search Engine Paid Inclusion Customer Service for Inktomi, AskJeeves. Keyword analysis for search engine optimization, meta tag creation, banner design and promotion.- Provide technical and customer support to website owners who wish to gain better exposure within search enginesManage customer service emails and telephone calls for the http://ink.ineedhits.com website.- Website editing for search engine optimisation and submission- Banner graphic design and displaying for website advertising.- Management and supervision of website editing and optimisation team.

Adam Smith Skills

Hotels Hospitality Revenue Forecasting Inventory Management Reservation Information Technology Sales Resorts Social Networking Building Relationships Website Creation Telecommunications Mobile Technology Search Engines Adobe Creative Suite Customer Service Tourism Revenue Analysis Management Hospitality Industry Hospitality Management Marketing Strategy Online Marketing Reservations Event Management Leadership

Adam Smith Education Details

  • Chamber Of Commerce Western Australia
    Chamber Of Commerce Western Australia
    Hospitality Management
  • Joondalup Campus Of Tafe
    Joondalup Campus Of Tafe
    Information Technology
  • Wanneroo Senior High School
    Wanneroo Senior High School

Frequently Asked Questions about Adam Smith

What company does Adam Smith work for?

Adam Smith works for Vail Resorts

What is Adam Smith's role at the current company?

Adam Smith's current role is Business and Product Group Manager.

What is Adam Smith's email address?

Adam Smith's email address is as****@****omb.com

What is Adam Smith's direct phone number?

Adam Smith's direct phone number is +160496*****

What schools did Adam Smith attend?

Adam Smith attended Chamber Of Commerce Western Australia, Joondalup Campus Of Tafe, Wanneroo Senior High School.

What are some of Adam Smith's interests?

Adam Smith has interest in Social Media And Online Marketing, Snowboarding, Australian Rules Football, Basketball, Science And Technology, Mountain Biking.

What skills is Adam Smith known for?

Adam Smith has skills like Hotels, Hospitality, Revenue Forecasting, Inventory Management, Reservation, Information Technology, Sales, Resorts, Social Networking, Building Relationships, Website Creation, Telecommunications.

Who are Adam Smith's colleagues?

Adam Smith's colleagues are Troy Watts, Barbara Szwebel, Donna Shields, Mert Isler, Natalie Putka, Trey Maserang, Justin Boyd.

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