Lead business continuity, strategic workforce planning, and HR analytics activities for GE Power, acting as strategy developer and connector between data and business needs

Led HR operations, strategic workforce planning and data analytics for $5B Steam Power Systems P&L of 8,000 global employees, acting as business expert on HR systems, processes, analytics, and tools

Scoped and delivered strategic workforce planning and analytics projects across GE Power & Water on talent segmentation, headcount forecasting, hiring strategy, and demographics

Led HR operations and analytics across GE Power's North America Global Supply Chain, a network of 7 factories and 5000+ professional and production employees

Acted as local expert on HR systems, processes, and data analytics while also providing generalist support for 1300 hourly and 250 salaried employees on tactical HR activities such as benefits inquiries, payroll issues, HR systems issue resolution, military leaves of absence, and ombuds investigations

Supported the implementation of Reward, a web-based global compensation tool that provides market pricing, market analysis and evaluation of internal pay practices; also improved the GE salary planning process by developing an Excel-based tool that enabled more flexibility in the salary planning and budgeting process

Performed audits of OHR employee data for recently acquired businesses, ensuring data accuracy by generating Business Intelligence reports, identifying data defects and working with the respective HR managers to drive data accuracy; also developed a variety of Excel models and macros to automate manual processes and drive efficiency across the M&A team

Supported more than 150 outbound sales agents in the Albany Regional Outbound Sales Center by managing the daily operation of the Dialer, an application that manages all aspects of the customer/agent interaction within the contact center

Researched active death cases to close files through the distribution of benefits to beneficiaries; also worked extensively in Excel developing a comprehensive scorecard that automated defect reports that were designed to measure the accuracy of the Benefits Confirmation Center