Adam Bailey Email & Phone Number

Brisbane, Qld, Au

As the Director of Operations at Informatech, I work closely with the Management Team to oversee all aspects of administration, quality control, planning, and coordination to ensure optimal efficiency of our organisational processes. My responsibilities include managing staff onboarding and offboarding, coordinating monthly newsletters, and identifying upcoming staff, customer, and supplier contract renewals. I am also responsible for ensuring the accuracy of our finance, customer management… Show more As the Director of Operations at Informatech, I work closely with the Management Team to oversee all aspects of administration, quality control, planning, and coordination to ensure optimal efficiency of our organisational processes. My responsibilities include managing staff onboarding and offboarding, coordinating monthly newsletters, and identifying upcoming staff, customer, and supplier contract renewals. I am also responsible for ensuring the accuracy of our finance, customer management and operational systems, as well as reviewing and updating our Standard Operating Procedures (SOPs). In addition to this, I work closely with the General Manager to execute our strategic business plan and track our progress toward organisational goals. I strive to drive innovation and enhance governance of operations to keep things moving forward and establish and implement policies and procedures that promote our vision and culture. Show less

Brisbane, Queensland, Australia

Gold Coast, Queensland, Australia

I was responsible for the training and compliance operations of the business. I catered to the needs of seventeen trainers on a day-to-day basis and was responsible for the recruitment, scheduling and management of the staff. I handled student escalations, resource development and the ever-developing policies and procedures relating to the training and compliance department.

Gold Coast, Queensland

Ryan Roofing Australia is a Gold Coast based company that specialises in roof repairs - both tile and metal. My father and I purchased this business in March 2017 and increased the sales by 50% in the first two years of owning it.I was responsible for the overall operation of the Business, which included overseeing Employees, Customer Service, Accounts, Scheduling, Ordering, Logistics, Vehicles and any other incidental items that arose.

Brisbane, Australia

As the QLD Training Manager I was responsible for Training Operations across both RPL and Traineeships/Apprenticeships. I managed up to thirty local and regional Trainers, multiple Business Development Managers, and offshore teams to control the rapidly expanding growth of Recognition of Prior Learning (RPL) in the Hospitality industry throughout Queensland. I achieved success through constant improvement of operations, training resources and teamwork, all whilst maintaining steady student… Show more As the QLD Training Manager I was responsible for Training Operations across both RPL and Traineeships/Apprenticeships. I managed up to thirty local and regional Trainers, multiple Business Development Managers, and offshore teams to control the rapidly expanding growth of Recognition of Prior Learning (RPL) in the Hospitality industry throughout Queensland. I achieved success through constant improvement of operations, training resources and teamwork, all whilst maintaining steady student numbers for our core business of workplace based Traineeships and Apprenticeships. Show less

Brisbane, Australia

As the RPL Operations Manager I was in-charge of creating and developing best practices and strategies that enabled Redmako Learning to thrive in its sales + fulfilment of RPL / Competency Evaluations both domestically in Australia & abroad. With Trainee outcomes at the forefront, I understood the importance of providing the support and guidance required to ensure that our learners were able to make a positive impact on the Hospitality industry.

Philippines

As the Business Manager for Briston Virtual Services I managed the outsourcing operations of the company on location in Manila, Philippines. As part of the ever developing world of 'training', we were always keen to break new ground and expand our reach to the customers with innovative ideas and concepts. My role in Manila enabled Briston to cover internal requirements within the company but also to provide services to customers that were customised to suit their unique needs and requirements.

Brisbane, Australia

As a Training Consultant at Briston Training and Development I was involved in the design and delivery of accredited and non-accredited training. This included collating the requirements of clients and designing courses and training materials that met their needs.I have a high degree of knowledge regarding the Certificate IV in Training and Assessment which lead to my involvement in its delivery, assessment, validation and interaction with candidates who applied for Recognition of… Show more As a Training Consultant at Briston Training and Development I was involved in the design and delivery of accredited and non-accredited training. This included collating the requirements of clients and designing courses and training materials that met their needs.I have a high degree of knowledge regarding the Certificate IV in Training and Assessment which lead to my involvement in its delivery, assessment, validation and interaction with candidates who applied for Recognition of Prior Learning (RPL). Show less

Bachelor Of Education (Bed), Health And Physical Education/Fitness

Education record