Adam Bateman Email & Phone Number

Calabasas Ca

• Manage Team of testers for the Aptos Point of Sale and related retail applications• Ensure testing deadlines and accuracy are met • Create and maintain IT General Control and Disaster Recovery documentation• Develop test plans for 36 retail applications and Point of Sale• Coordinate testing between multiple environments and IT/Business groups• Continue responsibilities from other HFT roles

Calabasas Ca

• Maintain all responsibilities from role as Business Analyst.• Manage the Quality Assurance testing of the Aptos point of sale system and Java applications related to the retail environment.• Develop a scalable QA intake and process.• Meet with the business and developers to build reusable test cases for ongoing testing.• Manage team of two QA testers.• Rolled out POS Point Upgrade with FDMS Trans Armor end to end encryption solution.

Calabasas Ca

• Develop Proof of concept reporting tools using MS Access. These reports are eventually automated by working with the Data and Analytics teams or the software development teams• Managed inventory levels of stores and discover discrepancies in the shipping and inventory data until automated process was completed• Identify the reason for discrepancies in shipping data and received inventory data then put forth a plan of action to rectify the discrepancies• Manually calculate weekly sales and inventory data for stores that will be used in the general ledger calculations until automation was completed• Worked with Finance and ETL groups to automate the General Ledger Sales pass of new Epicor Point of Sale data into the Oracle General Ledger database• Track and identify problems with the coupon entry process at the POS system stores.• Created a weekly tracker for commission-able sales in the test stores until automation was completed• Worked with Development team and Store Operations team to create a run at will commission report for store managers• Work with the Epicor vendor to troubleshoot and correct host application issues• Manage customer database updates and hygiene of CRM system• Map out data flows for new Epicor sales data from to the legacy Databases• Validate data coming in the Epicor POS system against data getting into the Legacy system• Create training documents and troubleshooting documents for application end users• Manage the host application software update and patching process

• Managed a team of 3 sales coordinators who provided sales operations and call center support• Coached and counseled team to inspire a positive work environment• Ensured that sales coordinators met POA deadlines and metrics to reach sales attainment goals• Collaborated with sales leadership to develop monthly sales contests that would motivate and incentivize the Inside Sales force• Gave presentations to introduce Discus technology to new Philips executives after the merger• Developed and led sales training classes to introduce new Philips personnel to Discus technology platforms• Continued all tasks from previous role as Global Sales Coordinator

• Managed NICE System, a phonetic-based call recording software designed to recognize• problematic calls and identify best practices in the call center• Identified problematic calls through NICE, informed Sales Management, and recommended a corrective plan of action such as specialized training for sales representatives• Collaborated with sales trainers to ensure best practices that were identified by NICE were incorporated into the sales training curriculum• Managed American Dental Association (ADA) continuing education program• Ensured continuing education events and communications where in compliance with all ADA rules and regulations • Coordinated with speakers and sales representatives to ensure all materials and paperwork where properly set up for continuing education events• Created and sent out continuing education certificates to event participants in a timely manner• Used Avaya and Cognos reporting to generate daily, weekly, and monthly rep and call center reports and graphs for sales management• Developed extensive Excel pivot tables to calculate and distribute daily sales data trackers for• all Inside and Outside Sales forces • Used Powercerv Manufacturing and Distribution data to credit sales to the appropriate sales representatives for monthly commission and sales contest payouts• Created custom formulas and excel templates to calculate monthly commissions for all North• American sales teams amounting to a commission payout of $1.35 million annually• Developed advanced Excel spreadsheets using formulas such as Vlookup to support and track marketing-driven advertising campaigns• Developed reports to track and manage inventory levels and cost of goods for product samples distributed to customers through Inside and Outside sales representatives

• Recruiter for the IT industry• Searched for and identified companies and/or managers who had need of IT personnel• Gained knowledge of the unique needs of each company, hiring manager, and position to identify and recruit the most appropriate candidate to fill each role• Negotiated the fee-for-service contract between Remington and the hiring company• Negotiated the compensation package with the hiring manager on behalf of each candidate • Built and maintained business relationships with hiring managers and prospective candidates

• Assist customers with their needs• Maintain inventory• Maintain shop appearance• Minor equipment servicing (Visual inspections, hole repairs, tank fills, strap replacement, etc)

• Watch the pool and maintain a safe atmosphere • Maintain Clubhouse and surrounding area• Assist members with their needs• Monitor pool chemical levels• Minor Pool maintenance and repair• Coordinate with contractors for repair and service to pool area and clubhouse

• Keep my CPR/Basic First aid certification up to date• Watch the pool and maintain a safe atmosphere • Maintain Clubhouse and surrounding area• Assist members with their needs• Monitor pool chemical levels• Minor Pool maintenance and repair• Coordinate with contractors for repair and service to pool area and clubhouse

Bs, Management And Business

I got a Bachelors degree in Management and Business

Education record