Adam Biedermann Email & Phone Number

Philadelphia, Pa, Us

Somerset, New Jersey, United States

New York City Metropolitan Area

Blue Bell, Pennsylvania, United States

Implement, troubleshoot, and support servers, storage, virtualization, orchestration/automation, high-availability, backup, and disaster recovery technologiesPerform Azure lift and shift and Office 365 migrationsImplement, troubleshoot, and support iSCSI, fibre channel, and FCoE fabricsPerform data migration and migration planning servicesProvide data center performance and capacity analysisPerform storage replication, backup, and DR tests and POCs using native and 3rd party tools.Deliver customer training and knowledge transferCreate Service Standards in design, documentation, configuration and implementation

Round Rock, Texas, United States

Participate with the customers in the strategic design process and translates business needs into technical systems solutions. Responsible for the deployment, technical accuracy and success of integrated systems designs. Design/Implement/Deliver entire Dell Technologies Datacenter Product portfolio includingPowerstore, SC Series, MD SeriesVMware VSAN, VxRail, VCF on VXRail Nutanix Hyperconverged solutionsFull Network ImplementationHigh Performance Computing ClustersDell MX chassis and SmartFabricPerform large scale data migrations.Dell Technologies Virtualization SME for Northeast region.Assistant team lead for entire Northeast region responsible for escalations and training new engineers.Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure.Design and implement a solution by mapping a customer’s business problem to an end-to-end technology solution.Handle high complexity and visibility project and escalations.Identifies additional product/services sales opportunities in customer organization.

Managed disaster recovery exercises\disaster recovery events for Fortune 50 companies.Managed customers, escalations, special projects, and personnel from multiple Sungard AS facilities.Actively involved with customer DR test planning and execution on multiple platforms including Windows, VMware and Linux utilizing Net Backup/Backup Exec/Commvault/TSM/VEAM and VMware SRMCross-trained engineers from multiple platforms and geographic locations including Pune and Bangalore, IN.Interfaced directly with customers for providing 2nd and 3rd level technical support, problem determination and resolution for all aspects of Recovery testing.Submit lessons learned documentation to Customer’s post test with recommendations on process improvements.

Responsible for the successful deployment of Enterprise hardware and software projects within the customer’s environmentProactively identifying potential risks and implementing mitigation plans. Identify, define, and establish technical best practicesProactively provide technical assistance to less experienced engineers.Help establish strong relationships with partners, vendors, and sales.Perform SAN Maintenance and upgrades on EMC and Dell storage systems.

Greater Philadelphia Area

Provide second level support to customers and recovery specialists during disaster exercises and actual disaster recovery events with the recovery of Windows, ESX and Linux systemsServe as Test Lead for Sungard Managed Recovery Services, managing all aspects of a customer’s testConfigure SAN zoning for Customer tests using Brocade Data Center Fabric ManagerAssist peers on day to day basis with escalations (Hardware/Software),

Greater Philadelphia Area

Administered the Social Science Computing lab environment consisting of 200 desktops and 400 usersAdministered the Social science Computing Windows domainDesigned a Desktop build for all Law School Computers (lab, classroom, office, and home)Trained and managed staff of 5 Assistant IT Support SpecialistsProvided training and authored instructional documentation for non-technical usersProvided first level walk-in and phone support for faculty, staff, and students