Project Automation and Migration Specialists utilizing SharePoint, Power Platform, and M365.

At Grounds for Coffee, our goal is simple; to bring you the freshest coffee possible, in a timely and convenient manner, at competitive prices, with an emphasis on customer service and support. We've been providing this to our local customers in Utah since 1991.

Provide senior level consulting services for collaboration technologies. Provide classroom and one on one training services for Information Technology topics.Key Responsibilities:• Design and implement SharePoint solutions based on client requirements.• Architect SharePoint farm solutions.• Architect custom forms and workflows.• Troubleshoot and resolve performance issues on SharePoint farms.• Design Operational Roadmaps for clients.• Develop no code solutions to enhance business solutions.• Design and implement hybrid solutions for SharePoint On-Prem and Office 365.• Perform Data Migrations – File Shares to SharePoint, SharePoint On-Prem to SharePoint Online, Notes to SharePoint.• Develop Custom SharePoint training courses.• Provide Information Architecture solutions for clients.• Mentor junior level team members.

Recruited to engineer enterprise-wide collaboration initiatives based on SharePoint Technologies. Engineer solutions in a 4 farm SharePoint environment. Identify and evaluate additional enhancements to the SharePoint environment. Design and implement disaster recovery procedures for the SharePoint farm. Provide operational support for the SharePoint farm with a user base of 25,000+ users.Key Achievements:• Trained users on general SharePoint functionality to increase usage of SharePoint• Designed enterprise content management solutions for several business units. • Deployed and managed a MS Project Server farm.• Developed a custom training course for Site Owners and Users of SharePoint.• Developed project management site templates to enhance project collaboration between departments.• Founded an internal SharePoint User Group that meets on a weekly basis to discuss SharePoint tips and tricks, issues, and general SharePoint usage.• Developed electronic forms and built custom workflows to automate manual business processes for many business divisions. • Created content types, site columns, and other site collection customizations.

Hired to manage SharePoint 2007 and 2010, for a multi-national company with 2000+ users. Key Achievements:• Deployed SharePoint Server 2010 to migrate from SharePoint Server 2007.• Created a governance plan that is used as the guideline for managing content as well as defining roles and responsibilities of the SharePoint farm.• Developed training for Site Owners and Users of SharePoint.• Developed project management site templates to enhance project collaboration between departments.

Led the Collaboration Team, which managed the operations and engineering of SharePoint, Exchange, and Office Communications Server (OCS) systems. Managed projects, gathered user requirements, and created project charters to enhance the collaboration toolset offerings. Performed employee performance reviews.Key Achievements:• Completed a successful migration from GroupWise to Exchange 2003• Designed and implemented an Exchange 2003 to Exchange 2007 transition that was able to reduce the number of servers by 42% while realizing gains in performance• Project Manager and Technical Lead for a migration project from LCS 2005 to OCS 2007• Developed and delivered SharePoint training to end users and administrators

Successful self-employed consultant and trainer. Contract Microsoft Certified Trainer providing classes on IT infrastructure and Collaboration subjects, specializing in Exchange and SharePoint. Also a small-medium sized business IT consultant focusing on Microsoft technologies and network security. Performed network security risk assessments and impact analysis for clients. Designed and implemented network solutions for clients utilizing technologies such as VPN, DNS, DHCP, Active Directory, ISA Server, Exchange, SharePoint, SQL, Small Business Server, and wireless with 802.1x security.Key Achievements:• Designed a custom curriculum for an IT training center that incorporated a blended learning environment with online classes and instructor mentored hands-on lab. The program generated over $1 million in revenue the first year it was implemented.

Microsoft Certified Trainer, specializing in core infrastructure classes including Active Directory, Network Security, SharePoint, and Exchange.

Provided mentoring services for IT students in a synchronous e-learning environment using chat, discussion boards, and e-mail. Developed training labs to complement concepts that were delivered through online learning.

• Responsible for testing OS setup and device enumeration for Windows 98 and Windows 2000.• NT Server administrator for the Plug and Play Testing Lab. • Designed automated test scripts. • Prepared testing matrix and implemented it.• Reported software bugs and tested code fixes.

• Responsible for ensuring a sound evaluation and installation process for Fortune 1000 customers in the Midwest and Southeast Territories. • Configured Remote Access (RAS) solutions for clients including the use of PPP and SLIP.• Tested new product offerings in various environments to ensure a smooth implementation of our products. • Responsible for creating sales strategies to gain competitors' market share. • Trained members of various departments, including Customer Service, Application Engineers, and Corporate Application Engineers. • Provided training for our communication products to third party Technical Support Departments.• Provided pre and post sales technical support to Corporate Accounts, on-site, by phone, and through e-mail.

• Responsible for handling escalated technical support issues. • Trained new employees for Level 1 technical support.• Trained current employees to prepare them for new technologies. • Responsible for working with various departments to ensure product quality, customer service, and on-line service needs are being met by the published company standards.