Data Scientist
Current- Machine Learning (ML) Expertise: Spearheaded the development of ML models utilizing advanced techniques such as Balanced Bagging Classifiers, Decision Trees, Random Forest, XGBoost, SVM, KNN, KMeans, Grid Search, and.
- Natural Language Processing (NLP) Projects: Led comprehensive NLP initiatives, including Topic Modeling… Show more
- Natural Language Processing (NLP) Projects: Led comprehensive NLP initiatives, including Topic Modeling, Clustering, and Trend Analysis, which have uncovered critical insights from unstructured text data. These.
- AI Chat Bot Policy and LLM Implementation: Led the successful organization-wide implementation of AI Chat Bot policies and LLM technologies, guiding the selection of tools and ensuring data security while enhancing.
- 811 OneCall Ticket Risk Prediction: Developed a predictive model that identified 15% of tickets responsible for over 70% of damages, enabling proactive risk management.
- Voice of Customer (VoC) Customer Segmentation & Topic Modeling: Applied clustering and topic modeling to segment customer feedback, resulting in personalized improvements and a 20% boost in satisfaction.