As a Principal Product Strategy Manager, Outbound, I play a pivotal role in driving the success of our innovative sales force automation (SFA) solution, Redwood Sales. Trusted by both internal stakeholders and external customers and partners, I am the go-to expert for this cutting-edge product. I collaborate closely with customers and partners to understand their needs and feedback, influencing product enhancements and ensuring market success. Working hand-in-hand with internal product management, I align roadmaps and prioritize features based on market demands.Presenting Redwood Sales at large-scale events and industry conferences, I serve as a trusted advisor and thought leader. I develop compelling messaging and positioning that showcases the unique value proposition of our product to potential clients. Creating enablement materials and conducting training sessions, I empower the sales team for effective go-to-market campaigns.I have played a pivotal role in driving the successful launch and market penetration of Redwood Sales, resulting in increased revenue and market share. My contributions also extend to securing strategic partnerships that expand our reach and enhance the product's value. As an influential speaker, I have crafted and delivered presentations at renowned industry events, positioning Redwood Sales as a game-changer in the SFA space.Passionate about product strategy and understanding market needs, I excel in communicating complex solutions and ensuring their success.

As a key member of a dynamic design and development team, I am tasked with showcasing the innovation and potential of Oracle's Cloud solutions. We are at the forefront of market trends and emerging technologies, exploring and evaluating their potential to empower our global sales and marketing teams. By building production-quality demonstration platforms, we bring to life the "art of the possible."Being early adopters of cutting-edge technologies, we dive deep into their capabilities and integrate them with internal and external solutions. This allows us to craft tangible use cases that address real-world challenges. It is a privilege to be a part of a team that not only stays ahead of the curve but also shapes the future of technology, providing valuable insights and solutions to our global audience.

As a trusted advisor within the Oracle team, I provide presales technical and functional support to a diverse range of prospective clients, from Fortune 500 companies to small businesses. Ensuring customer satisfaction is at the heart of what I do, and I take pride in leading opportunities with minimal supervision.My role involves presenting and demonstrating Oracle's advanced product features, future direction, and overall solutions to potential clients. I design and validate software solutions, articulating their value and how they uniquely fulfill each customer's needs. With a focus on business process enhancement, I showcase the power of Oracle's CX products across the tweet-to-cash process.One of my notable achievements includes leading the organization in migrating customers from legacy CRM products to our newest offering, where I also established a streamlined process to enable my colleagues to do the same. This role allows me to leverage my technical expertise daily and complement it with my soft skills during presentations and client interactions.

During my tenure at SGS, I had the opportunity to work on a diverse range of projects, spanning both hardware and software domains. I made significant contributions to several applications utilized across North America, leaving a lasting impact on the organization.One of my key achievements was the development, implementation, and maintenance of the BigMachines/Oracle CPQ environment. Starting with just 25 users in one line of business, I expanded its reach to four lines of business and grew the user base to 125. This initiative led to a remarkable decrease in quoting turnaround time, from a week to just three hours.I also played a pivotal role in creating and maintaining the Request Tracker Environments, a system that streamlined IT support requests for all users in SGS Canada. Additionally, I developed and managed WorkflowGen, a workflow process application that automated and simplified the capex approval process by triggering customized workflows based on user inputs.My time at SGS allowed me to gain valuable experience across multiple lines of business, including Minerals, Geochemistry, Industrial Services, and Life Sciences. I also collaborated closely with back-office departments such as HR, Finance, and Procurement, offering me a holistic understanding of the organization's operations.

As the Lead Developer, I designed and built an online database system that revolutionized information management for the organization. Accessible from multiple locations, the system streamlined the tracking of clients, volunteers, and sponsors. Built using HTML, PHP, SQL, JavaScript, and jQuery, the database offered a user-friendly interface and robust functionality.One of the key features of the system was its ability to generate customized reports and notifications, providing users with valuable insights and updates. This project showcased my ability to lead a complex development project and deliver a solution that met the diverse needs of the organization.

As a valuable team member, I contributed to the development of a sophisticated tracking system for a plastics factory. The system was designed to optimize inventory management by efficiently tracking stock, manufacturing processes, and materials. My role was crucial in ensuring the project ran smoothly and delivered on its promises.The tracking system was developed using C# and Visual Studio, showcasing my ability to work with diverse programming languages and development environments. This project provided me with valuable experience in collaborating with a team to create a tailored solution for a specific industry, enhancing my problem-solving skills and understanding of real-world application development.