Project Manager, The Better Workplace Programme

Management of a centrally-derived productivity programme. Delivering initiatives and concepts which improve customer experience, optimise and simplify the hotel operating model, support sustained EBITDA growth and ground the business’ position as a low cost operatorPlanning and leading change activity and implementation of a variety of projects across the estate. Designing and delivering activity using change methodologies and lessonslearnt. Applying systematic root cause approaches… Show more Management of a centrally-derived productivity programme. Delivering initiatives and concepts which improve customer experience, optimise and simplify the hotel operating model, support sustained EBITDA growth and ground the business’ position as a low cost operatorPlanning and leading change activity and implementation of a variety of projects across the estate. Designing and delivering activity using change methodologies and lessonslearnt. Applying systematic root cause approaches to inform continuous improvement - supporting business development, improvement and communication Show less

Management of a programme to develop and execute a Group strategy for a fully integrated non-food in-store experience; driving cross-shopping missions across Sainsbury’s, Argos, Habitat and multiple 3rd party concessions; culminating in the opening of an award-winning concept supermarket

Working with a business-wide stakeholder group to develop profitable and sustainable retail operations which underpin the Click & Collect in-store service, cultivating an environment that is fit for purpose and fit for growth. Driving performance, compliance and profitability for multi-channel retail across Sainsbury’s Supermarket and Convenience estates; including integration of Argos FastTrack

Managed a project which drove a technological and cultural change within a blue-chip retailer; utilising Internal Communication to include operational feedback & business intelligence for Central Retail Operations. New suite allows for informed and corrective action to be taken in resolving issues within Supply Chain, FM, POS and Space changes; supporting operational efficiency, customer experience and workload planning

Numerous positions, leading teams of more than 100 colleagues in Supermarkets with annual turnover in excess of £60m