• Serves as the discipline knowledge expert on the MDS team for the PLUS platform.• Functions as the technical intermediary between MDS, Koddi, and the PLUS platform product owners, providing expertise to MDS client teams.• Ensures that MDS hotels stay up to date and actively engage with the PLUS platform and Expedia TravelAds.• Works in close partnership with PLUS product owners, Koddi, and Client Service teams• Supports Global Client Service teams on product questions and… Show more • Serves as the discipline knowledge expert on the MDS team for the PLUS platform.• Functions as the technical intermediary between MDS, Koddi, and the PLUS platform product owners, providing expertise to MDS client teams.• Ensures that MDS hotels stay up to date and actively engage with the PLUS platform and Expedia TravelAds.• Works in close partnership with PLUS product owners, Koddi, and Client Service teams• Supports Global Client Service teams on product questions and provides guidance and education.• Provide guidance, expertise, and coaching to vendor-based teams executing MDS media strategies.• Continually updates and aligns paid media strategies with new and emerging best technology practices, to improve quality, effectiveness, and efficiency.• Complies and keeps paid media technology road map(s) documentation and standards up to date, to ensure quality, consistency, and adherence to Marriott's global digital strategy.• Develops new workflows, training guidelines, and documentation as necessary to continuously enhance the quality and effectiveness of paid media tactics through technology. Show less

• Professional (SEO) search engine optimization and site audits• Graphic & Logo Design services via Adobe Suite & Design Software• Social Media Management | Product Design | and Brand-Identity• Design and Concept | Professional website development

• Create and Manage various SOP's to ensure accurate paid media processes are followed• Aid in the continued training and development of Marriott's Paid Media Analysts• Advise Marriott Hotels globally on their paid media strategies• Conduct consultation calls with Marriott Hotels enrolled in MDS Program• Manage all client-facing escalations and platform questions through various channels• Develop and implement paid media strategies for individual Marriott hotels… Show more • Create and Manage various SOP's to ensure accurate paid media processes are followed• Aid in the continued training and development of Marriott's Paid Media Analysts• Advise Marriott Hotels globally on their paid media strategies• Conduct consultation calls with Marriott Hotels enrolled in MDS Program• Manage all client-facing escalations and platform questions through various channels• Develop and implement paid media strategies for individual Marriott hotels utilizing11 different digital channels including Google Hotel Ads, Facebook, Trivago,Expedia, Trivago, Kayak, and more Show less

• Advise Marriott Hotels globally on their paid media strategies• Conduct consultation calls with Mariott Hotels enrolled in MDS Program• Develop and implement paid media strategies for individual Marriott hotels utilizing11 different digital channels including Google Hotel Ads, Facebook, Trivago,Expedia, Trivago, Kayak, and more

• Responsible for analysis, insights, and actionable recommendations to increase customer acquisition, customer intent visibility, and Microsoft 365 subscription growth.• Evaluate patterns in search queries to implement optimized SEO Keywords, Meta Descriptions, and on-page content for Microsoft properties.Microsoft Web Properties:support.microsoft.comtemplates.office.com

• Continually optimize and manage ongoing global digital campaigns for Marriott properties• Review performance across display, social, paid search, and other outlets• Utilize analytics to develop insights and action items to drive acquisition and revenue• Ongoing use of reporting and analytics to create weekly, monthly, and quarterly reporting

• Proof Enrollment and Disenrollment plans for Anthem BlueCross BlueShield• Utilize Office 365 and Adobe Acrobat Pro to Copy / Edit / Fact check proofing tasks• Create and/or contribute to project-specific style sheets (as warranted)• Perform full-read / word-for-word proofreading of client submitted materials

• Responsible for analysis, insights, and actionable recommendations to increase customer acquisition, customer intent visibility, and Microsoft 365 subscription growth.• Evaluate patterns in search queries to implement optimized SEO Keywords, Meta Descriptions, and on-page content for Microsoft properties.Microsoft Web Properties:support.microsoft.comtemplates.office.com

• Continually optimize and manage ongoing global digital campaigns for Marriott properties• Review performance across display, social, paid search, and other outlets• Utilize analytics to develop insights and action items to drive acquisition and revenue• Ongoing use of reporting and analytics to create weekly, monthly, and quarterly reporting

• Develop new websites, provide maintenance and content migration for Marriott properties• Utilize OpenText™ Web Experience Management (WEM) systems• Adhere to strict QA guidelines and policies around web-design and content• Strong understanding of UI, CMS, cross-browser compatibility, and standards

• Create SEO driven Blog posts | Utilize Google Analytics & Google Search Consule • Managed social media strategy across multiple channels• Manage customer Email Marketing Campaigns• Graphic Design - create content for the company website

• Participate in weekly one-on-one development plans for each team member • Motivate and supervise CSR on policies and procedures• Provide customer service excellence in reference to The Affordable Care Act• Motivate and coach agents to excel | Manage schedules

• Provide quality customer service within a high volume distribution center• Efficiently explain policies and procedures regarding wireless services• Collecting customer demographics and payments on orders placed