As a Talent Delivery Consultant, I play a critical role in partnering with our Retail Stores and Senior Leadership Teams across an assigned region to ensure processes and tools are used effectively. Ensuring key activities are completed in a timely manner whilst identifying skills and capability gaps to drive effectiveness by developing and coaching talent. To achieve this, I: • Partner with 19 Supermarkets, 23 Convenience Stores and 33 Argos Stores to deliver our People Plan and Talent Priorities.• Utilise data to analyse key trends and develop insight for stakeholders, bringing this to life through storytelling.• Set up and facilitate talent reviews, whilst challenging where required to highlight different views to make informed decisions. • Conduct external market research to see if there is anything we can do differently to inform future planning and identify the need for recruitment campaigns and programmes.• Identify and nurture high potential colleagues within my region, and use existing talent frameworks to support their development. • Act as a champion for our HR Assurance, coaching on FTC Principles, Right to Work Checks, Return to Work meetings, Pay Correction and Missing Bank Details.• Set up, facilitate, and deliver our ‘Leading Starts Here’ programme to future managers. • Facilitate Skills Boosts nationally for Line Managers to develop their skills on a range of topics. • Conduct in store listening sessions with colleagues to gather feedback and make recommendations to improve morale in stores. • Act as a champion on Sainsburys’ apprenticeship offering, ensuring colleagues understand the benefits of the opportunities available. • Attend events to attract the best talent for Sainsburys and Argos. • Utilise my connections on LinkedIn, where some of my recent posts have had a reach of over 21,000 potential colleagues.

• Managed relationships with apprenticeship training providers as well as identifying new training providers for different apprenticeships across all business channels.• Onboarded new training providers by working with the Procurement Team to complete contracts and set them up as a supplier. • Ensured all apprentices were receiving an excellent service throughout their apprenticeship by requesting frequent feedback.• Attended periodic meetings with providers to review colleagues, identifying if additional support was required. • Worked with the Internal Communications Team to champion the apprenticeship offering, where I shared the benefits (to both the learner and business), utilised important calendar dates such as National Apprenticeship Week and National Careers Week, as well as celebrating the success of colleagues through the Internal Comms platform. • Built and maintained relationships with business leaders to identify any benefits to a specific department to support business strategies. • Managed the Apprenticeship Levy, and ensured the Digital Apprenticeship Service was updated frequently by adding, stopping, and pausing learners as well as ensuring the budget was kept accurate.

• Partnered with stakeholders across the business managing the full 360 recruitment lifecycle from posting the vacancy right through to onboarding the new starter. • Identified appropriate sourcing strategies with a focus on direct sourcing, using a range of job boards to broaden the route to market.• Worked in partnership with external recruitment agencies on specialist positions, whilst remaining within budget for the year. • Frequently reviewed the capability and service of agencies to see if they were right for O ne Stop. Going out to market, negotiating favourable terms, and worked closely with the Procurement Team to onboard new agencies to minimise any impact to the business.• Supported hiring managers by sifting candidates and advised on recruitment best practice, occasionally stepping in to support with conducting interviews. • Worked to KPIs and SLAs set by the business, ensuring the expectations of our stakeholders and candidates were being met or exceeded. • Acted as a champion for the candidate, ensuring they had a positive experience throughout the recruitment process, whilst promoting One Stop as an employer of choice. • Worked with Area Managers and People Partners to proactively support their future recruitment needs, building talent pools for hotspot vacancies. • Supported our distribution centre recruitment team with any challenges they faced, bringing a fresh perspective, and advised what else we could do to recruit. • Attended a variety of recruitment events representing One Stop’s Retail, Head Office, and Distribution teams.

• Sourced and recruited candidates for a range of positions which included Warehouse Workers, Labourers, and HGV Drivers. As well as Vehicle, HGV, Equipment, Tank and Helicopter Mechanics. • Utilised a variety of job boards, searching for candidates using Boolean and key word searches to source suitable matches. • Called candidates to discuss opportunities, following up and sharing relevant information on suitable positions. • Collated copies of driving licences, proof of address, DBS checks, HGV licences, Right to Work documents and uploading to the system to form part of the candidate’s application. • Utilised Hinterview to pre-screen candidates, matching their experience to available opportunities. • Recorded attention grabbing Hintro clips, sending them to contacts on our database. • Attended Career Transition Partnership and British Forces Resettlement Service events, representing our clients by being extremely knowledgeable on the different contracts, pay rates and relocation packages available to candidates. • Utilised LinkedIn to post opportunities and source candidates, building a great community to reach a wider audience.• Branded CVs for candidates, in preparation to send to the client, giving them the best chance of being successful. • Worked with the accommodation team to assign new starters, ensuring the correct details were sent to the candidate in good time.

- Ensuring the safety and security of passengers, crew and aircraft throughout each flight.- Conduct pre-flight safety checks and demonstrations. - Assisting passengers with boarding, seating and disembarkation- Provide excellent customer service, including attending to customers needs and requests. - Serving food, beverages, snacks and tax/ duty free whilst keeping a sales focussed mindset to maximise commission. - Handling in-flight emergencies and providing first aid assistance.- Maintaining a clean and tidy cabin environment throughout the flight and turnaround.- Communicating effectively with the flight deck crew and other cabin crew members.- Following standard operating procedures and airline regulations at all times.- Participating in regular training sessions and updates to ensure compliance with safety protocols and industry standards.- Travel and operate from other airports, where required with little notice. - Prepare hot food and meals whilst maintaining food hygiene compliance.- Track onboard takings to see if we have hit target, communicate with crew on the need for other services if time permits to hit our targets. - Resolve seating issues/ conflict. - Manage difficult flights such as Ibiza with stag and hen do's.