Adamisha (Misha) Hicks Email & Phone Number

Concord, CA, US

California, United States

Support the SWE team with high volume interview scheduling, while providing a outstanding candidate experience. Responsible for assisting with travel arrangements for candidates onsite interviews, partnering with recruiting and hiring teams to resolve bottlenecks with processes.

Menlo Park, CA

• Oversaw high volume interview scheduling for the Production Engineering organization. Managed 8 reports during peak season, scheduling over 100+ candidates weekly, resulting in over 31+ OAs by the end of 2022..
• Maintained overall 96% Candidate Experience survey rate month over month.
• Increased scheduling automation for Production Engineering from 30% to 38% by the end of H2 2022.
• Collaborated cross-functionally with coordinator leads and program management teams to successfully streamline a global interview scheduling process across Meta that launched May 2023.
• Reduced rescheduling rate by 21% for the Production Engineering organization using the data from Candidate Experience surveys and internal tooling metrics. Strategized with recruiting managers and key business.
• Assisted in the reconstruction of the Candidate Experience onboarding process for the coordination organization and hosted 5 onboarding classes for new hires.

Menlo Park, CA

• Provided candidate assistance during their onsite interviews including (but not limited to): greets, breaks, lunches, tours, and walkouts
• Completed multiple interviews for Recruiters & Sourcers located throughout our Bay Area and EMEA/APAC locations
• Acted as direct point of contact for international candidates for Facebook’s EMEA and APAC recruiting teams while they interviewed at the Menlo Park campus
• Managed fires for EMEA/APAC recruiting teams during their “off” hours and updated scheduling loops when necessary
• Built continuous relationships with recruiting and interviewers throughout Facebook both domestically and internationally
• Organized and managed Outlook calendar to ensure accuracy and prioritized important meetings

Oakland, California

• Processed and organized documentation for automobiles, vessels and solar systems financed by members of the credit union
• Managed vehicle’s registrations and titles, ensuring that all paperwork was filled out correctly and free of grammatical errors
• Communicated with credit union members and their respected DMV offices across Northern America to ensure their vehicle registrations were completed within a timely manner
• Resolved credit members’ title issues through Salesforce and Outlook, in addition to periodically enforced regulatory changes related to vehicle titling to various CFCU branches in Northern America
• Maintained an filing system both electronically and physically for vehicles being financed by Chevron Federal Credit Union and release and issued titles to their respected owners once a vehicle has been paid off
• Member of the Team Spirit Committee, assisted with planning and coordinating company-wide events

San Bruno, Ca.

• Managed the daily operations at the dealership
• Managed business owner’s calendar, heavily scheduled test drives and traveling plans.
• Provided assisted to finance manager, processing bank loans and vehicle registrations, ensured that documentations were free from error and collected payments upon vehicle purchases
• Point of contact to those who financed In-House, ensured that customer’s payments are processed in a timely fashion. Sent payment reminders via mail, Gmail and telephone
• Reviewed and reconciled monthly/quarterly bank statements, print expense reports quarterly and Input bank reconciliations into Quickbooks
• Processed employees’ weekly timecards through Kronos and prepare to be sent to ADP for completion of payroll

Fremont, CA

• Assisted Tesla customers by preparing and processing with accuracy all DMV and financing paperwork.
• Educated new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level.
• Acted as the direct point of contact for new and potential Tesla customers, by answering any questions regarding the vehicle and conducted test drives whenever applicable in various show rooms throughout the Bay Area
• Conducted a final inspections of each Tesla prior to delivery, sure to report any issues to the respected department
• Collected any outstanding payment required from customer upon their delivery day
• Scanned, emailed and faxed documentations to the respected parties

Newark, CA

• Processed employees’ time punches daily for preparation of payroll.
• Documented and updated AP/AR spreed sheets with labor and material used for multiple companies' projects with Moving Solutions
• Heavy data entry of BOLs into the company’s main database system
• Used Microsoft suite to communicate with employees and business partners
• Assisted with basic troubleshooting issues daily that may occur
• Prepared documents for project managers for future projects and processed completed projects

Fremont, CA

• Greeted and acknowledged all customers in a friendly, professional manner and provide quick, responsive customer service
• Scheduled inbound/outbound freight schedules and processed of all receiving paperwork.
• Handled customer online orders
• Certified Forklift Operator and all other power equipment tools in the Fremont store
• Direct correspondent to outside vendors and installers while manifesting customer special orders
• Managed inventory control for the store daily

Palo Alto, CA

• Assisted with the opening and closing the store
• Diligently manifested and processed daily shipments of various clothing and household items
• Managed inventory control for the store daily.
• Managed the display of the new products though out the store
• Responsible for packaging and shipping of outgoing merchandise
• Processed cash and credit card transactions as well as customers' returns and refunds

Associate’S Degree, Accounting And Business/Management

High School Dipolma, General Studies