Adam Jenkins

Adam Jenkins Email and Phone Number

Service Delivery and Programme Management for a brilliant MSP! @ Managed247
buckinghamshire, buckinghamshire, united kingdom
Adam Jenkins's Location
Solihull, England, United Kingdom, United Kingdom
Adam Jenkins's Contact Details
About Adam Jenkins

Enthusiastic and results-driven programme and services delivery leader with a passion for driving impactful outcomes whilst fostering team growth. Extensive experience leading multi-national teams to deliver innovative technical solutions using both Agile. Waterfall and hybrid methodologies. Brings a strategic mindset and exceptional leadership skills to every proejct or service delivery undertaken. Experienced line manager who coaches cross functional and/or direct reports to success and growth.Experience:Proven track record of success in directing teams to deliver complex projects for enterprise customers, primarlily in telecommunications. Expertise lies in programme management, stakeholder engagement, service delivery and partnership development. Excels at defining objectives, implementing effective delivery strategies, and providing regular progress updates to stakeholders.Key Achievements:Delivered significant revenue growth for portfolios worth 8 figures per year, through strategic collaboration with sales teams. Also improved project success metrics through robust governance and continuous improvement initiatives, resulting in increased customer satisfaction levels.Skills:Strong analytical and problem-solving abilities, exceptional leadership and communication skills and proficiency in cloud computing, Agile SCRUM/DevOps, as well as waterfall project management methodologies. Highly organised, adaptable with a growth mindset. Always seeking opportunities for learning and development.Education and Professional Development:Holds a diploma in Engineering (Aerospace) from Solihull Technical College and have obtained certifications in PRINCE2 as well as Azure Fundamentals.About Me:Passionate about mentoring and coaching individuals to reach their full potential. Thrives in collaborative environments and am always eager to connect with like-minded professionals to exchange ideas and insights.

Adam Jenkins's Current Company Details
Managed247

Managed247

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Service Delivery and Programme Management for a brilliant MSP!
buckinghamshire, buckinghamshire, united kingdom
Website:
managed.co.uk
Employees:
58
Adam Jenkins Work Experience Details
  • Managed247
    Senior Delivery Manager
    Managed247 May 2024 - Present
    Solihull, England, United Kingdom
    Technical Project, Programme & Portfolio Delivery Lead | PMO | Agile & Waterfall | PRINCE2 | Service Delivery | AZ-900 | People Management
  • Microsoft
    Azure For Operators - Delivery Management Manager (Programme/Portfolio Delivery Leader), Emea Region
    Microsoft Mar 2021 - Nov 2023
    Solihull, England, United Kingdom
    Directed a team of Senior Project/Programme Managers and Consultants, delivering a portfolio of innovative and complex core network software solutions to Telecommunication providers across the EMEA region.• Oversaw delivery and profitability of an eight figure value portfolio, exceeded all KPI targets for billable utilisation and forecasting.• Provided robust governance of multiple high-profile projects and programmes in the region. • Improved customer sentiment levels by driving customer obsession and delivery excellence.• Managed multi-national team delivering to clients across the region. Focussed on constant process improvement and aligning with best practise.• Built and strengthened relationships with key customer and partner stakeholders at VP and CxO level.
  • Metaswitch Networks
    Emea Professional Services Manager / Snr Program Manager
    Metaswitch Networks Mar 2014 - Mar 2021
    Cambridge, England, United Kingdom
    Managed a team of project managers, technical delivery experts, consultants and developers as well as executing programme management of complex software based solutions to large enterprise customers.Responsible for all custom development in region, consistently delivering above target revenue to high customer satisfaction level using both waterfall and agile methodologies.Lead and inspired a team of approx. 30 people on multiple successful solution and service delivery engagements.
  • Volubill
    Project Manager / Business Consultant
    Volubill Apr 2010 - Oct 2013
    London, England, United Kingdom
    Solution architecture and requirements analysis/deployment mixed with Project Management. Included onsite deplyments in the Carribean, Africa, Europe and the Middle East.
  • Netcracker
    Senior Project Manager
    Netcracker Jan 2007 - Apr 2010
    Emea
    Spearheaded large teams (50+) of Project Managers, Technical Managers, Architects, Deployment Consultants and Developers to deploy complex OSS solutions. 100% onsite at various locations around Europe.
  • Lavastorm
    Project Manager
    Lavastorm Oct 2006 - Dec 2006
    The Hague, South Holland, Netherlands
    Lead a deployment of an extremely cutting edge fraud detection and revenue assurance solution 100% onsite at a Tier One Operator in The Netherlands.
  • Azure Solutions
    Technical Project Manager
    Azure Solutions Jan 2004 - Sep 2006
    Project Manager and requirements analyst for software based Revenue Assurance Solution in the Telecomms sector.
  • Connexn Technologies
    Implementation Analyst
    Connexn Technologies Aug 2002 - Dec 2003
    Implementing software based Revenue Assurance projects in the Telecoms sector. Involved requirements gathering, programming and testing customised solutions.
  • Telewest Communications
    Systems Analyst
    Telewest Communications Dec 1999 - Aug 2002
    IBM as400 based software technical support, configuration and operations (cablemaster & icoms).
  • Birmingham Cable / Telewest
    Installation Co-Ordinator / Data Fill Administrator
    Birmingham Cable / Telewest Dec 1998 - Dec 1999
    Birmingham, England, United Kingdom
    Installation of business telecoms solutions (analogue and digital). Performing configuration of q.931 and Dass 2 circuits.
  • Birmingham Cable Ltd
    Csr / Team Leader
    Birmingham Cable Ltd Feb 1994 - Dec 1998
    Birmingham, England, United Kingdom
    Call centre based Customer Services Representative, soon promoted to supervisor of a team of around 20 Customer Service Representatives. Responsible for escalated customer complaints, staff planning, hiring, staff development and quality improvement.

Adam Jenkins Skills

Telecommunications Pre Sales Bss Project Delivery Integration Software Project Management Vas Ss7 Charging Provisioning Program Management Solution Architecture Agile Project Management Service Delivery Telecommunications Billing User Acceptance Testing Gsm Billing Systems Telco Oss Project Planning Mobile Technology Microsoft Office Presentations Ms Office Suite Open Source Software Wireless Gprs 3gpp Ims Lte Account Management Ocs Customer Service Sales Support Test Management Line Management 4g Leadership Change Management Project Management Project Management Office Multi Cultural Team Leadership Cross Functional Team Leadership Strategy Operations Management Management Profit And Loss Management Budget Management Resource Management Strategic Planning Prince2 Team Management Professional Services Statement Of Work Consulting

Adam Jenkins Education Details

  • Solihull College Of Technology
    Solihull College Of Technology

Frequently Asked Questions about Adam Jenkins

What company does Adam Jenkins work for?

Adam Jenkins works for Managed247

What is Adam Jenkins's role at the current company?

Adam Jenkins's current role is Service Delivery and Programme Management for a brilliant MSP!.

What is Adam Jenkins's email address?

Adam Jenkins's email address is ad****@****oud.com

What schools did Adam Jenkins attend?

Adam Jenkins attended Solihull College Of Technology.

What skills is Adam Jenkins known for?

Adam Jenkins has skills like Telecommunications, Pre Sales, Bss, Project Delivery, Integration, Software Project Management, Vas, Ss7, Charging, Provisioning, Program Management, Solution Architecture.

Who are Adam Jenkins's colleagues?

Adam Jenkins's colleagues are Mae Hill, Reece Bolton, Ryan Pearce, Mithun Sasidharan, Jake Day, Alex Pearce, Molly-Mae Roberts.

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