Responsible for daily operations, growth, and stability of the company. Leading jobs on and off-site to exceed every expectation for the customer. Manages marketing and accounting for the company.

Responsible for managing all aspects of construction including estimates, budgeting, and scheduling for all job sites. Manage and oversee direct crews, subcontractors, volunteers, and other job site staff. Handle warranty issues and repairs. Manage all job sites throughout Catawba County.

Directed all phases of restoration and reconstruction projects. Directed planning, budgeting, vendor selection and quality assurance efforts. Supervised the work of team members, offering constructive feedback on their work performance. Assessed vendor products and maintained positive vendor relations. Managed project budgets and contained costs. Proven ability to handle multiple projects simultaneously and meet deadlines.

Worked within system-based work queue to identify activities ready for review. Reviewed and validated project details and measurements proposed by Service Providers. Worked in various internal selling and project management systems to obtain and verify information related to service requests, create quotes, and to communicate with others involved in the quoting process. Provided support to stores and Service Providers related to quote details and issues/questions when appropriate. Organized work processes to ensure the most efficient workflow while collaborating with others. Provided feedback to Supervisor regarding the process of stores qualifying customers to help determine gaps in the process.

Promoted to management after demonstrating leadership and communication skills. Created and managed timelines for various remodeling projects. Gathered data to prepare comprehensive drawings of structure alterations and additions. Analyzed potential cost savings measures with tools and presented findings to President and VP – productivity increased with recommendations.

Supervised the activity of the shop and courts to ensure efficiency. Assisted the pros with lessons and conducted one-on-one sessions with customers. Communicated targeted feedback from members to management. In charge of driving the full sales lifecycle, from initial contact to demonstrations and sale. Handled cash, checks, and credit card transactions. Successfully improved member attendance through organizing, promoting, advertising, and marketing tennis events.

Performed general construction tasks including framing, drywall, roofing, and finish carpentry. Responsible for all aspects of landscape grounds management services.

Promoted to full coaching position after demonstrating competency and organization.

Trained swimmers ranging from age 5 to 18. Assisted in running swim practices for at least 50 swimmers a day. Assisted in organization and setup of swim meets with over 100 swimmers.

Promoted to senior position after demonstrating direction and capability. Scheduled employees and allocated resources effectively. Coordinated staff, volunteer, and event committee schedules to ensure successful event implementation. Established event logistics from event inception to day of event execution.

Worked as part of a team in order to keep members safe. Kept personal certifications up to date, including CPR, First Aid, and AED training. Implemented courses of action in the event of emergencies. Responsible for keeping the facilities safe and functional. Instructed and evaluated students participating in swim lessons.