- Program Manager for PFS, Investments- Lead teams of Business Analyst, Project Managers, Data Analyst, Low Code Developers, and QA Testers- Primary responsibilities were aligning PMO resources to meet company strategic initiatives while designing and maintaining department standards- Responsible for final approval for all projects undertaken by PFS, Investments- Teams utilized Agile and Waterfall methodologies

- Program Manager for PFS Investments with some Project Management duties- Served as SME for all data request and delivered all data inquiries both internal and external- Led strategic and high-risk projects - Team fielded all data request internal and external. Internal examples include strategic decision projects, sales representative disputes, internal audits, etc. External examples include SEC, FINRA exams, and State Security Commissions

- Managed a team of specialized Analyst that consisted of low code developers, business analyst and data analyst - Data Analyst fulfilled request using SQL and visualization software- Low Code Analyst completed projects in multiple applications: Nautilus (OnBase), Firelight (Insurance Technologies) , PEGA

Worked in a dual-responsibility role 50% Data Analyst and 50% Business AnalystAs a Data Analyst - Wrote SQL queries and analyzed / reporter results using software such as MS Excel and Power BI- Created custom MS Access Databases to assist Operations teams to automate manual reports and eliminate manual work routing- Fielded all data and analysis request from FINRA, SEC, State Regulators, etc. as well as Senior ExecutivesAs a Business Analyst- Maintained project portfolio of 10+ projects- Elicited Requirements - Wrote Business Requirements Documents- Lead User Acceptance Testing- Completed Post-Prod evaluations - Conducted user training and wrote training materials for project rollouts

I was the Single Point of Contact for 75+ mortgage accounts in default. I collected, reviewed and submitted income and expense information to assist the mortgage customers in seeking workout options to avoid foreclosure.

Mentoring and tutoring at-risk teenagers through the University of Montevallo Falcon Scholars in Action program. I utilized my knowledge of Microsoft Access and SQL to assist in a redesign of their database system. I designed all queries and reports to meet staff needs.