Adam Koch Email & Phone Number

Newark, Oh, Us

Columbus, Ohio Metropolitan Area

Assisting customers with FTC, OSHA, EPA compliance through software.

Delaware Ohio

Provided strategic leadership and mentorship for district managers, store managers, assistant managers, senior sales leads, and retail store associates, with accountability for achieving district gross profit and performance objectives. Ensured manager adherence to operational policies and HR guidelines. Oversaw implementation of corporate initiatives and cultural perspectives within district operations. Accountable for store managers’ processing of inventory and performance of weekly inventory counts. Scheduled interviews and communicate with recruiters for locations below headcount. Review timecard punches.Conducted weekly conference calls addressing site-specific P&L, performance versus projection gaps, missed opportunities, operational efficiency, corporate policy compliance issues, staffing, and sales coaching. Reviewed district performance to projections, turnover, and headwinds/tailwinds weekly with senior leadership daily. Inspected processes of underperforming units and develop/implement corrective action plans to address sales, operations, and HR matters directly impacting teams. Scheduled staff between locations to address staffing and management issues in support of maximum profitability.* Achieved performance levels as high as 115% to quota based on monthly gross profit – results achieved consistently for 28 consecutive months.* Innovated and trained staff on application of successful 6-step sale sales process that involved inquiring of customers’ employment, area of residence, and hobbies, among others, which was adapted for inclusion into company training curriculum.* Played key role in development of company’s new compensation plan.

Managed team of 12 in maintaining highest level of product presentation and customer service to generate sales and repeat business. Planned and implemented strategies to drive service standards and attract new customers.Created sales forecasts and managed inventory. Monitored overall store operations, which included merchandising, administration, accounting, maintenance, and security. Conducted regular audits to ensure store functionality and presentation consistent with brand guidelines.Recruited, hired, and trained talent. Managed scheduling and set daily/monthly sales and performance goals. Conduced product purchasing. Performed monthly, quarterly, and annual sales reviews. Handled customer service issues, including escalations. Performed competitor analyses. Communicated standard operating procedural changes to employees.* Exceeded sales profit goals 76 of 80 months in the position. Doubled sales over holiday months within first 30 days.* Created more competitive environment credited with increasing store sales by 150%.* Promoted to manager from role of sales consultant due to performance excellence. Overcame initial lack of support to achieve buy-in of progressive management strategies. Eventually achieved status as business account specialist.* Tapped by company to integrate management strategies regarding sales, marketing, and operations into newly acquired companies to optimize production and increase profits. Evaluated current opportunities and strengths and created short-term/long-term goals to increase front-line production.* Increased Zanesville location’s monthly profit performance from under $30,000 to $75,000-100,000, with rep hired and trained continuing to run location and leading company in production.* Elected to Leadership Council.