Adam Lanzaro Email & Phone Number

Aurora, Colorado, United States

Denver, Colorado, United States

- Oversaw an average of 240+ impound notices per month varying from United States Border Patrol and Police Seizures to parking violations.- Evaluated mileage, recovery fees, condition, damage, and repair reports/invoices to determine the viability of securing units for remarketing and resale purposes.- Conducted analysis of loan contracts to facilitate product cancellation requests for dealership warranty products, including Service warranty, Maintenance, GAP, etc.- Supported the team in posting product cancellation checks, contributing towards achieving a monthly goal of $500k.

- Achieved an average monthly collection of over $80,000- Expertise is handling late Stage delinquency cases, including repossessions, voluntary surrenders, & pre-charge off accounts- Provided guidance to members regarding assistance programs and assisted in processing deferred payments in times in crisis.- Developed and implemented effective payments plans to support members in regaining financial stability while minimizing long term credit impact.

Aurora, Colorado, United States

Greater Denver Area

- Consistently achieved $100K collections for six consecutive months during 2019-2020, with an impressive average of $90K.- Handpicked as one of three individuals within the company to exclusively serve as a dedicated client representative for US Bank.- Successfully managed a high volume of over 30 accounts on a daily basis, ensuring efficient and proactive account handling.- Ensured adherence to state and federal compliance standards, including FCRA (Fair Credit Reporting Act), FDCA (Fair Debt Collection Practices Act), and other relevant regulations, maintaining a strong record of compliance excellence.

Denver, Colorado

- Played a key role in managing day-to-day needs in some of the company's highest profile markets.- Negotiated contracts and service/product pricing with our service providers based on market standards.- Adjudicated client-contractor complaints and property damage claims.- Reduced company costs on claims by $150k in summer of 2018 - Proactively addressing project concerns and obstacles to ensure timely completion and meet client expectations.

2001 Colorado Blvd

- Spearheaded the coordination of over 50 field trips and virtual learning experiences in collaboration with schools, providing enriching educational opportunities for students.- Efficiently managed ticketing reservations for exhibits, IMAX screenings, planetarium shows, and other special events, ensuring seamless experiences for large groups.- Facilitated enrollment of over 200 families in the youth summer camp registration through the scholarship program, making it accessible to a diverse range of participants.- Assisted in providing technological support and troubleshooting potential issues with the organization's website and self-servicing kiosk system, ensuring smooth operations and a user-friendly experience for visitors.

- Held the responsibility of establishing and effectively communicating team values, goals, and budget to families, ensuring transparency and alignment of expectations.- Successfully managed all team activities, including organizing training sessions, designing drills, devising strategies, determining line-ups, and formations for games, resulting in optimized performance and desired outcomes.- Skillfully balanced the development of individual players with team objectives and achievements, fostering a cohesive environment where players were motivated and united in pursuit of shared goals.- Demonstrated meticulous attention to detail in managing the team's budget, encompassing travel and tournament expenses, as well as the cost of training facilities, ensuring efficient allocation of resources.

Bachelor’S Degree, Communication, General

- Graduated with Honors from UC Denver - Deans List - Spring 2016 semester

Communication, General

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies

Received my Associates Degree from Front Range Community College