Frank Le Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Analyzing the client’s needs, and quickly resolving issues or problems.- Proactively identify opportunities to match clients with the right products and solution that will help their financial success.- Assisting clients with products and solutions include bank accounts, credit card, secured investment, investigation, bill payment, wire transfer and more.- Educating, assisting and helping clients to protect their account.- Using proficiently applications such as ICBS, CRS, VV tools, outlook, WDE, AST, ECIF.

Toronto, Canada Area

- Supported team by performing tasks related to organization and strong communication- Ensured operation of equipment by completing preventive maintenance requirement, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques- Restocked and replaced used items within guest rooms and service areas- Checked all facilities before and after use to ensure that they were in good working order and well organized at all times- Responded to all hotel guests’ questions and requests efficiently and in an appropriately friendly manner

Toronto, Ontario, Canada

- Created a welcoming environment by greeting all customers as they walked through the doors- Provided excellent customer service by ensuring the customers took priority and answered any questions they had- Maximized sales opportunities to achieve store target- Managed all cash and credit card transactions responsibly- Kept knowledge up-to-date of all collections, product information, promotions, and rewards programs at all time

Toronto, Canada Area

- Maintained updated hospital patients list- Provided information related to patients room numbers and visiting hours to visitors in a polite and courteous manner at all times- Directed visitors to hospital departments or offices- Prepared food and beverages for patients- Supported to patients when completing the electronic screening survey regarding symptoms associated with cancer treatment

Toronto, Canada Area

- Controlled all cash and credit card transactions responsibly- Performed daily opening and closing procedures- Prepared every order and followed the standard formula- Ensured the smooth operation of the store and controlled the inventory effectively- Ensured working area and utilities cleaned before serving to meet provincial standards

Toronto, Canada Area

- Organized and replaced used items within guest rooms and service areas- Checked all hotel equipments before and after use to ensure that they were in good condition- Responded to all hotel guests’ questions and requests efficiently and in a friendly manner

Toronto, Canada Area

- Managed the inventory and ordered supplies effectively- Managed daily opening and closing procedures- Prepared every order and followed the standard formula- Handled all cash, debit and credit card transactions effectively and accurately- Consistently offered professional, friendly and engaging customer service- Trained new employees in details and store’s operational procedures

Toronto, Canada Area

- Controlled all cash and credit card transaction effectively- Ensured the smooth operation of the restaurant- Consistently offered professional, friendly and engaging service

Vietnam

- Undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities- Supporting marketing executives in organizing various projects- Conducting market research and analyzing consumer rating reports/ questionnaires- Employed marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)- Assisted in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success- Prepared and deliver promotional presentations- Composed and posted online content on the company’s website and social media accounts- Wrote marketing literature (brochures, press releases etc) to augment the company’s presence in the market

Diploma, Hospitality Administration/Management

Pearson Btec Hnd Diploma Of Banking And Finance, Banking And Finance, Merit

Diploma Of Software Engineer, Software Engineer, Credit