A short term consultancy supporting the Centre Manager of a Harrow based charity - Risk mitigation such as insurance, operating procedures, and risk assessments- Policy review and support- HR review and support- Operational documentation support - Private hire rental and revenue optimisation

Operational and Facilities lead for the Stonegrove Community Trust, managing the OneStonegrove building.- Manage a budget of £200k+- Increased private hire revenue by 13% - Increase regular hire revenue by 14% - Increased long-term license/lease revenue by 30% - Setup third-party booking facilities, providing £15k of additional revenue and 96% venue approval rating- Added a cafe retail offering providing an additional £5k pa in revenue (and growing) and improved offering to public and visitorsThe OneStonegrove Community Centre and Church in Barnet consists of community spaces, private hire spaces, cafe and kitchen, halls, a nursery, office spaces and outdoor areas. We welcome over 80 000 visits per year.Full building and facilities management including all maintenance, health and safety, compliance and legal responsibilities. Line manager & HR for 4 FTE team members and co-lead HR for a team of 12 FTE staff- Revised and implemented core company policies and proceduresManage venue hire bookings to the value of £120k pa. - Developed the cafe kitchen offering, providing an additional £5k pa of revenue- Negotiated rental increases for existing tenants, providing an additional £4k pa of revenue in 2023 and an additional £20k pa in 2024- Initiated and led a crowdfunding campaign to raise £2000 to install a defibrillator and provide first aid training to the communityDesignated Safeguarding Lead for staff and visitors, including children and older people. Manage volunteers including developing volunteer policies, training and handbook.Events management including internal events and community events and parties for over 400 people.Social media and marketing, content and asset creation, basic website management, first line IT support.

Strategy, financial and HR consulting

Day to day management of the Fierce Grace studio, franchise and online businesses.Line manager for a team of ten, including all HR matters. Developed and implemented a sales commission structure which resulted in a 50% increase in memberships in 18 months, improved team morale, and client and staff retention.Led the team that developed and launched the Fierce Grace Online Live Streaming business, from scratch to over £100k pa in revenue in under three months.Managed the business through the COVID-19 pandemic, including cash flow & P&L control, budgeting, rent and lease negotiation for four sites and bank relationship management.HR management including recruitment, training, high-risk cases, redundancies, performance and disciplinary management and furlough. Renegotiated sublet leases at two sites, doubling annual rental revenue.

Promoted to Studio Manager within 8 months of joining the company.Increased revenue by 35% and profitability by 80% in my first 12 months as manager (Fierce Grace Primrose Hill). Further promoted to the flagship studio operation (Fierce Grace City).All aspects of business management, leading a team of 8 staff and 30 yoga teachers.Increased revenue by 20% in 24 months.Consistent results of revenue, attendance and profit percentage growth above budget.Increased membership base by 45% in first 6 months and over 70% in first 12 monthsDeveloped and implemented internal and external training and procedural guides for management and franchiseesTrained new managers and new franchisees

- Day-to-day running of the business, including cash and stock management- Technical support and social media management- Events organisation and hosting- Overall responsibility for customer service Developed and implemented social media strategyOverhauled marketing and ticketing system for annual beer festival, bringing marketing in line with company brandingReduced product costs across several lines through supplier negoatiation

Live events company focussed on organising & hosting small to medium-scale live events for local musicians in the Cape Town area. Hosted 6 live shows of varying size, a national tour and raised over R1000 for charity during the year it operated.Event conception and budgetingVenue/crew/performer sourcingMarketingExecutionBudget reconciliation